accidental chromium
when I contacted ea help about my inadvertent chromium purchase (due to the new location) yesterday they said they could only grant me 175 crystals. Not that big of a deal it’s just that the post sa...
Forum Discussion
"Undeadcow;c-1729699" wrote:
I accidental purchased the 350 gem character pack at 3am CST immediately after the update and contacted support to request the advertised refund only to be declined because support does not agree it was within the indicated timeframe, that is bogus. I made the purchase after the update and on accident due to the button change. Does support not realize what timeframe the update was implemented? I'm very disappointed and maybe will try again tomorrow but it's a bear spending all the time time in chat with support.
Honesty cg should have never taken so long to implement this. This change probably took 5 secs. With that said they never should have given an option to refund accidental purchases and if they were gonna implement it it should have been automatic and no one should have needed to contact support i guess they are just either being lazy or want people to determine its not worth it and don't call in about it.
Now people are stuck in limbo on what exactly qualifies. Support says one thing player says another it just adds to player frustration for no reason. The fact is some players will try to take advantage of it. So why cg just couldn't Data mine those affected and issue in game refunds ill never know to many moving parts this way.
