Accidentally bought Daily 3200 pack
Hi All As the title says, I went to open a Bronzium pack to complete the daily task but without realising I accidentally bought the daily 3200 crystal pack 😩...I wouldn't have mind if the deal had ...
Forum Discussion
If this is your first time asking for a crystal refund for an accidental purchase you can get your crystals back - open a ticket through the in-game help and expect about one reply every 24-48 hours - it took me a week to get it resolved last time.
Also please go over to answers HQ and add your voice to this thread:
https://answers.ea.com/t5/Technical-Issues/Expensive-misclick/m-p/14231663#M15593
Good luck.
Were you able to get a full refund or only half?
I was able to get a full refund - but I think it depends on the support person that ends up picking up the ticket - which itself points to a systemic issue with EA support on the whole - but I don't think that's any big surprise to anyone that's ever dealt with them before.
