we were bannedSince we are said to have committed violations, everything was running normally until yesterday evening, November 13th, and since this morning, November 14th, I haven't been able to get into the game anymoreI didn't get a warning, but I was banned straight away. I share this account with my childMy ally code is 888-932-528I was just asked if I cheated. I said no because I don't know how to cheat on Google Play. My last act was that I bought the pass+ and then my questsI hope you can help me solve this problem or how I can play again and tell me what exactly the problem is because no email came with a reason or anything like thatKind regards, nachtmahr

https://media.giphy.com/media/gYIvV2rlFpwzu/giphy.gif

Dude you totally cheated. 5 second battles, some w zero synergies. What you can do: start a new account. Don't cheat.That account is/should be toast.Lesson: don't cheat.

If you didn't cheat, then your kid definitely did.Looking at your GAC history, battles that would take minutes are being won in five seconds.https://swgoh.gg/p/888932528/gac-history/?gac=159

Also, they don't need to warn you. If you cheat, you're out.

"Nachtmahr;c-2449380" wrote:There will be reasons for the ban, but what can you do to get the account free again or is there a way?Apparently you know why you were banned. AFAIK there is NO WAY. You cheated, your account is banned...no solution i know of.

Account bann | EA Forums

LordDirt
New Traveler
2 years ago
https://media.giphy.com/media/gYIvV2rlFpwzu/giphy.gif
Magruffin
Rising Traveler
2 years ago

Dude you totally cheated. 5 second battles, some w zero synergies.

What you can do:
start a new account. Don't cheat.
That account is/should be toast.
Lesson: don't cheat.
BadWolfWill
Rising Observer
2 years ago
If you didn't cheat, then your kid definitely did.

Looking at your GAC history, battles that would take minutes are being won in five seconds.

https://swgoh.gg/p/888932528/gac-history/?gac=159
Magruffin
Rising Traveler
2 years ago
Also, they don't need to warn you. If you cheat, you're out.
avsfsapo
2 years ago
"Nachtmahr;c-2449380" wrote:
There will be reasons for the ban, but what can you do to get the account free again or is there a way?

Apparently you know why you were banned. AFAIK there is NO WAY.
You cheated, your account is banned...no solution i know of.
Scruminator
Seasoned Newcomer
2 years ago
It’s impossible to get the results you did without cheating.

If you’re banned, you’re banned. You forfeited any progress made on this account.

The solution is either to create a brand new account and don’t cheat, or simply don’t play the game.
notthatguybefor
2 years ago
"Nachtmahr;c-2449387" wrote:
like I said I definitely didn't do anything I asked my son he also said he didn't do anything so either there's something wrong or he's lying to me I've been playing the game since 2017 and the whole time without any problems If something is clearly cheated by you, the ban is understandable but how can you get the account free again? can you tell me how I can check this to the statement make a new account 1. it would be a **** shame because I've put a lot of work into it and 2. I can't do that because I don't have a menu to choose from

You can’t get the account free, because someone has clearly used it to cheat with. That means other players have been suffering because of how someone has used the account.

To create a new account you’d have to log out of the Google/Apple account associated with the banned account.
NotRealUltra
Seasoned Newcomer
2 years ago

just from last week
Barbarossa5
New Traveler
2 years ago
"Nachtmahr;c-2449396" wrote:

I can only repeat it, but since you can't do anything to the acc anymore, you can have it deleted because my son doesn't have access to create a new acc from his cell phone. I deleted the Google Play account as described, but it's still banned and can't set up a new account Maybe help me with this and thanks for some help

Go to https://help.ea.com and tell them that you demand your account to be forgotten as per the right to be forgotten.

This will lead to your account getting deleted and you can start a new one
Gabe9876543210
Seasoned Rookie
2 years ago
"Nachtmahr;c-2449402" wrote:
... hope that something like this doesn't happen again...

Curious choice of words. I do hope something like this happens again. Every time.