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f5pnyorbcfl6's avatar
f5pnyorbcfl6
New Novice
2 months ago

Can't do EA link for my account.

I have my game account linked to my EA account until yesterday.

Today, while trying to login on my phone, I accidentally clicked on the "unlock" button. 

Then I can't login on PC version nor can I link my game account back to EA account.

The app just keep popping up with no internet service message when I try to link it again.

Please fix your linking system.

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi there. An advisor is going to need to look into this for you. Please follow the instructions here for opening a case. Thanks!

  • f5pnyorbcfl6's avatar
    f5pnyorbcfl6
    New Novice
    2 months ago

    They kept closing my case without any help and any response.

    The system told me that I will wait like 2 minutes, but even over 20 minutes, nothing happened.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Try opening a case using the in-game help instead.

  • Well good luck on this one. The EA support on such a topic is pretty abysmal. Our guild leader has the same issue since almost 5 days. It’s hurting him already heavily but starting next week (conquest and TB) he and the whole guild will be even affected more.

    Probably our whole guild has to disband as without a guild leader there are issues officers can’t compensate. Oh luckily it’s already weekend which means that no one will resolve this issue in a timely manner.

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