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thomssi1970's avatar
thomssi1970
Newcomer
2 years ago

Can't get into online store

As per title.

I hit the checkbox, enter mail and I am receiving the code but every time I enter it I get an error screen with wording "An error occurred while attempting to validate your code. Please try again.". Tried several times a few hours apart.

Are others able to get in today?
  • RagingMonkey057's avatar
    RagingMonkey057
    2 years ago
    I had the same problem this morning. Do a hard refresh (shift-F5) of the web page and try again. That cleared it up for me.
  • Kalonthor's avatar
    Kalonthor
    2 years ago
    And I have to thank you, too. Couldn't connect to the game server at all, but your advice on the hard reset made me try just turning my phone off and on again and it fixed the issue.
  • scuba75's avatar
    scuba75
    Seasoned Rookie
    2 years ago
    "Hawthorne;c-2397668" wrote:
    So now that the store auto logs you in every time there seems to be no way to log out. I'm sure this isn't a problem for most players and it's saving the headache of having to enter a code every time, but for those of us that run multiple accounts it's a problem. Now I have to use a second device to log into the store for my other account.





  • Oongah's avatar
    Oongah
    New Spectator
    2 years ago
    So now that the store auto logs you in every time there seems to be no way to log out. I'm sure this isn't a problem for most players and it's saving the headache of having to enter a code every time, but for those of us that run multiple accounts it's a problem. Now I have to use a second device to log into the store for my other account.

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