Compensation never received for era leveling mix up

Like many others I was pleasantly surprised when the 30k crystal make good was announced. I assumed this was still coming but just saw a post on Reddit with a screenshot from meathead saying that all...

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USSFlyingOyster

Seasoned Traveler

4 days ago

Do we know if they've sent out compensation to any of the non 7* Cassian players? Or was meathead only referring to the 30k crowd?

Paladin_Xemo1
Rising Rookie
1 day ago
As far as I understand it was supposed to be the players that had Cassian 7* unlocked when the big update dropped. However, Ive seen a lot of players that met the criteria not get any compensation and only get the runaround when they try to contact EA support