Forum Discussion

Pantry_B0y's avatar
Pantry_B0y
8 years ago

Consistent communication across different forums

First off, i think the devs do a good job of keeping us intrigued with future content by slowly feeding us information, but currently that information is very spread out and not very consistent.

Somebody posted a reddit link in one of my threads where a dev gives a lot of detailed information about upcoming events (like Places of Power is waves of Jedi) that was not explained on this (the official) forum. This seems to be a common occurance where players receive different information based on which forums they visit.

I understand that different teams of people are responsible for communicating with players on different websites about updates and incoming content, but communication between those teams is also necessary.

This is the link:
https://www.reddit.com/r/SWGalaxyOfHeroes/comments/5taqkr/places_of_power_event_225226/
  • CapGaSP's avatar
    CapGaSP
    8 years ago
    Most of the time things posted to the official forums go unnoticed because there is no Dev Tracker functionality. Whereas on Reddit it's highly visible. So frequently I will say the same thing here multiple times and nobody sees it, but if I say it once on Reddit it is seen immediately. Hopefully we will eventually get a dev tracker for the official forums to help alleviate this situation.
  • Pantry_B0y's avatar
    Pantry_B0y
    8 years ago
    "CG_CapGaSP;902096" wrote:
    Most of the time things posted to the official forums go unnoticed because there is no Dev Tracker functionality. Whereas on Reddit it's highly visible. So frequently I will say the same thing here multiple times and nobody sees it, but if I say it once on Reddit it is seen immediately. Hopefully we will eventually get a dev tracker for the official forums to help alleviate this situation.


    Really glad to hear that you're aware of some of the discrepancy between forums and your response is greatly appreciated.

    And personally, i dont even think a tracker is necessary. It would be nice, but i think an easier solution would simply be to agree on what information is given out for each update and if people have questions, direct them to the update instead of spreading out the info.
  • Zair_Zetross's avatar
    Zair_Zetross
    8 years ago
    "DatBoi;902173" wrote:
    "CG_CapGaSP;902096" wrote:
    Most of the time things posted to the official forums go unnoticed because there is no Dev Tracker functionality. Whereas on Reddit it's highly visible. So frequently I will say the same thing here multiple times and nobody sees it, but if I say it once on Reddit it is seen immediately. Hopefully we will eventually get a dev tracker for the official forums to help alleviate this situation.


    Really glad to hear that you're aware of some of the discrepancy between forums and your response is greatly appreciated.

    And personally, i dont even think a tracker is necessary. It would be nice, but i think an easier solution would simply be to agree on what information is given out for each update and if people have questions, direct them to the update instead of spreading out the info.


    We'd still need a dev tracker since they leave hints to future content and changes, as well answers to frequently asked questions in their replies on various threads. A dev tracker would create a way to see all those replies in one place.

    For example; when the question on whether Zader's DoT's refreshed when dispelled, rather than just expire, was asked, we got a dev response saying they are indeed permanent. That's not something that needs to wait to be answered in an update post so everyone gets to see it at the same time. A Dev tracker would be a lot better than only answering things in update posts for people to be directed to later.
  • Pantry_B0y's avatar
    Pantry_B0y
    8 years ago
    "War;902285" wrote:
    "DatBoi;902173" wrote:
    "CG_CapGaSP;902096" wrote:
    Most of the time things posted to the official forums go unnoticed because there is no Dev Tracker functionality. Whereas on Reddit it's highly visible. So frequently I will say the same thing here multiple times and nobody sees it, but if I say it once on Reddit it is seen immediately. Hopefully we will eventually get a dev tracker for the official forums to help alleviate this situation.


    Really glad to hear that you're aware of some of the discrepancy between forums and your response is greatly appreciated.

    And personally, i dont even think a tracker is necessary. It would be nice, but i think an easier solution would simply be to agree on what information is given out for each update and if people have questions, direct them to the update instead of spreading out the info.


    We'd still need a dev tracker since they leave hints to future content and changes, as well answers to frequently asked questions in their replies on various threads. A dev tracker would create a way to see all those replies in one place.

    For example; when the question on whether Zader's DoT's refreshed when dispelled, rather than just expire, was asked, we got a dev response saying they are indeed permanent. That's not something that needs to wait to be answered in an update post so everyone gets to see it at the same time. A Dev tracker would be a lot better than only answering things in update posts for people to be directed to later.


    I'm not saying a dev tracker wouldn't be helpful, but if I had to pick one solution I'd pick more coordinated, concise updates
  • scuba75's avatar
    scuba75
    Seasoned Rookie
    8 years ago
    "War;902285" wrote:
    "DatBoi;902173" wrote:
    "CG_CapGaSP;902096" wrote:
    Most of the time things posted to the official forums go unnoticed because there is no Dev Tracker functionality. Whereas on Reddit it's highly visible. So frequently I will say the same thing here multiple times and nobody sees it, but if I say it once on Reddit it is seen immediately. Hopefully we will eventually get a dev tracker for the official forums to help alleviate this situation.


    Really glad to hear that you're aware of some of the discrepancy between forums and your response is greatly appreciated.

    And personally, i dont even think a tracker is necessary. It would be nice, but i think an easier solution would simply be to agree on what information is given out for each update and if people have questions, direct them to the update instead of spreading out the info.


    We'd still need a dev tracker since they leave hints to future content and changes, as well answers to frequently asked questions in their replies on various threads. A dev tracker would create a way to see all those replies in one place.

    For example; when the question on whether Zader's DoT's refreshed when dispelled, rather than just expire, was asked, we got a dev response saying they are indeed permanent. That's not something that needs to wait to be answered in an update post so everyone gets to see it at the same time. A Dev tracker would be a lot better than only answering things in update posts for people to be directed to later.


    Search function currently helps with that. Can search by author/poster
  • Pantry_B0y's avatar
    Pantry_B0y
    8 years ago
    Thanks @CG_Kozispoon for adding the additional Places of Power info to the event schedule
  • scuba75's avatar
    scuba75
    Seasoned Rookie
    8 years ago
    "SWGOHGG;902765" wrote:
    If only there was a dev tracker!

    Oh wait! https://swgoh.gg/news/


    except that does not track in all areas of the forum. Example Kozi spends lots of time in the bug section and have never once seen the comments show there.

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