Customer Support SLA
What is the typical SLA (Service Level Agreement) to review and resolve a ticket? I have an open ticket for Missing Hunter shards. I submitted the ticket on Friday 4/9. I’ve provided all the scre...
Forum Discussion
If you have an open ticket with EA help you can send a direct message to CG_SBCrumb or CG_Doja_Fett with that information and see if they can help you.
Community Highlights
- CG_Meathead3 months ago
Capital Games Team
- CG_Meathead2 years ago
