This episode stuff isn't going to do well in the long run. People are spending now because they want to get GL Ahsoka. After that CG is going to burn people out on spending hundreds every month to get characters because the decision-maker at CG wants to increase what we'll spend money on.
If "you" took even 3 months off and said to players, "hey, we're going to be fixing the myriad of bugs we've caused by releasing more spaghetti code. So new releases won't happen for a while." I'm sure some loyalty would keep players here. It would also show that you have respect for players, not just our wallets.
It'd be great if the accountant in charge was replaced with a gamer again. Because gamers used to be in charge at CG.