Does the fastest toon really determine who goes first?

I honestly think that this is a big bug in the system that the developers need to fix ASAP. The speed of characters is not random nor it's intended to be.
I have contacted EA about this since September of 2016, I even explained to them with charts and tables and they agreed that it's a bug and yet it hasn't been fixed yet. Very disappointing!!!
At high level arena games, who gets his turn first usually decides who wins. Sometimes I even had the entire opponent team go first before I even take one turn. Ironically all my toons were faster than his.
I guess the speed force is with the AI and not us. :wink:
Please keep posting here for the devs to see the problem and hopefully fix it once and for good.