Event tickets are awful

"Rath_Tarr;c-2189368" wrote:

1 win, 2 losses.

Try again tomorrow. :/

which tier is this? is this ultimate SKLR 6? If yes,
use the below strategy Mod SLKR full health and dont attack to REY until he is ready
https://www.youtube.com/watch?v=Y1vstJRkzMk

It is stuff like this that highlights how poorly designed the ticket system is.
https://answers.ea.com/t5/Bug-Reports/jml-event-buttons-dissapeared-and-cost-me-tickets/m-p/9709995#M43970

"Our game is broke and you lost tickets and resources, oh well who cares, nothing we are going to do about it."

I get the disappearing UI or stalled game (whatever you want to call this bug) is hard one to track down and fix, however this is just a horrid response when it affects other parts of the game.

Ooh, ouch! :(

TuncBlack posted exactly the video I grabbed to post, stole my thunder he did. I agree that the gating is ridiculous. I haven't lost any attempts, but I also made sure to watch videos and ask guildies before each tier.
Use the above video, hit the numbers for speed and health as close as you can, I was short a bit on both but it works. Good luck all! MTFBWY.

"scuba;c-2189606" wrote:
It is stuff like this that highlights how poorly designed the ticket system is.
https://answers.ea.com/t5/Bug-Reports/jml-event-buttons-dissapeared-and-cost-me-tickets/m-p/9709995#M43970

"Our game is broke and you lost tickets and resources, oh well who cares, nothing we are going to do about it."

I get the disappearing UI or stalled game (whatever you want to call this bug) is hard one to track down and fix, however this is just a horrid response when it affects other parts of the game.

@CG_Doja_Fett If you could look into this and maybe iron out a solution, that would be great. I am about to start t3 of the JML event and do not want to lose 60 tickets due to a bug that hasn’t been fixed yet. Customer support needs to be aware of this so proper compensation can be given out....or just get rid of the tokens, but we know that’s not going to happen. Help us Doja, you’re our only hope.

"Iy4oy4s;c-2189689" wrote:

"scuba;c-2189606" wrote:
It is stuff like this that highlights how poorly designed the ticket system is.
https://answers.ea.com/t5/Bug-Reports/jml-event-buttons-dissapeared-and-cost-me-tickets/m-p/9709995#M43970

"Our game is broke and you lost tickets and resources, oh well who cares, nothing we are going to do about it."

I get the disappearing UI or stalled game (whatever you want to call this bug) is hard one to track down and fix, however this is just a horrid response when it affects other parts of the game.

CG_Doja_Fett If you could look into this and maybe iron out a solution, that would be great. I am about to start t3 of the JML event and do not want to lose 60 tickets due to a bug that hasn’t been fixed identified yet. Customer support needs to be aware of this so proper compensation can be given out....or just get rid of the tokens, but we know that’s not going to happen. Help us Doja, you’re our only hope.

FTFY. They still think it was Captain Han :D

"Iy4oy4s;c-2189689" wrote:

"scuba;c-2189606" wrote:
It is stuff like this that highlights how poorly designed the ticket system is.
https://answers.ea.com/t5/Bug-Reports/jml-event-buttons-dissapeared-and-cost-me-tickets/m-p/9709995#M43970

"Our game is broke and you lost tickets and resources, oh well who cares, nothing we are going to do about it."

I get the disappearing UI or stalled game (whatever you want to call this bug) is hard one to track down and fix, however this is just a horrid response when it affects other parts of the game.

CG_Doja_Fett If you could look into this and maybe iron out a solution, that would be great. I am about to start t3 of the JML event and do not want to lose 60 tickets due to a bug that hasn’t been fixed yet. Customer support needs to be aware of this so proper compensation can be given out....or just get rid of the tokens, but we know that’s not going to happen. Help us Doja, you’re our only hope.

With the current ticket situation setup, they will likely never compensate anyone for lost battles like this. On their end there is not way to know if they force closed because it wasn't going well or because the buttons went away.

"Kyno;c-2189716" wrote:

"Iy4oy4s;c-2189689" wrote:

"scuba;c-2189606" wrote:
It is stuff like this that highlights how poorly designed the ticket system is.
https://answers.ea.com/t5/Bug-Reports/jml-event-buttons-dissapeared-and-cost-me-tickets/m-p/9709995#M43970

"Our game is broke and you lost tickets and resources, oh well who cares, nothing we are going to do about it."

I get the disappearing UI or stalled game (whatever you want to call this bug) is hard one to track down and fix, however this is just a horrid response when it affects other parts of the game.

CG_Doja_Fett If you could look into this and maybe iron out a solution, that would be great. I am about to start t3 of the JML event and do not want to lose 60 tickets due to a bug that hasn’t been fixed yet. Customer support needs to be aware of this so proper compensation can be given out....or just get rid of the tokens, but we know that’s not going to happen. Help us Doja, you’re our only hope.

With the current ticket situation setup, they will likely never compensate anyone for lost battles like this. On their end there is not way to know if they force closed because it wasn't going well or because the buttons went away.

Screen grabs/ video?

"Chucko_marek;c-2189717" wrote:

"Kyno;c-2189716" wrote:

"Iy4oy4s;c-2189689" wrote:

"scuba;c-2189606" wrote:
It is stuff like this that highlights how poorly designed the ticket system is.
https://answers.ea.com/t5/Bug-Reports/jml-event-buttons-dissapeared-and-cost-me-tickets/m-p/9709995#M43970

"Our game is broke and you lost tickets and resources, oh well who cares, nothing we are going to do about it."

I get the disappearing UI or stalled game (whatever you want to call this bug) is hard one to track down and fix, however this is just a horrid response when it affects other parts of the game.

CG_Doja_Fett If you could look into this and maybe iron out a solution, that would be great. I am about to start t3 of the JML event and do not want to lose 60 tickets due to a bug that hasn’t been fixed yet. Customer support needs to be aware of this so proper compensation can be given out....or just get rid of the tokens, but we know that’s not going to happen. Help us Doja, you’re our only hope.

With the current ticket situation setup, they will likely never compensate anyone for lost battles like this. On their end there is not way to know if they force closed because it wasn't going well or because the buttons went away.

Screen grabs/ video?

copy and paste.

how do they validate that? its a whole big can of worms, inside a can of worms.

Or they could just change the system so the tier unlocks with the required number of tickets (gating still in place) - but a loss or bug doesn't cost you more tickets (players happy). Problem solved and win/win. But that's too simple. Sometimes it seems as though EA is only happy with win(EA)/lose(player). Poor design and nothing done about it. After playing this game for 5 years, we should all be used to this kind of thing by now.