When will missing Coliseum Era Currency be reimbursed?
Hello,
I wanted to follow up publicly regarding an issue that affected several players, including myself, related to missing rewards in the Coliseum game mode.
Around November 20 (approximately), I lost around 500–1000 Era Currency due to a known bug. Unfortunately, I don’t remember my exact placement in the match, but the loss happened after playing a Coliseum match without claiming the previous day’s reward beforehand, which, as far as I understand, triggered the issue.
At the time, this coincided with the excitement of a new update, and I had spent a small amount of money to help improve my position on the leaderboard. Because of that, it feels especially frustrating that the rewards from that date were simply never granted due to a bug, despite the effort and resources invested.
I understand that not every affected player may have spent money, but regardless of that, losing earned rewards due to a system issue is understandably upsetting, and I’m sure other players experienced similar frustration.
I did open a ticket through in-game support and was told the issue was being investigated. Since then, the bug itself appears to have been fixed (rewards are no longer lost under the same conditions), which is great. However, there has been no follow-up regarding the reimbursement of the rewards that were already lost, and no further updates have been shared.
I’m posting here to ask if there is any information on:
- Whether previously lost Coliseum Era Currency will be restored
- And if so, when or how that process will take place
Any clarification or update would be greatly appreciated. Thank you for taking the time to look into this.
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