Hello guys so my Heroes account got banned a couple days ago and i have no clue why and i havent gotten any information about it it says that i was emailed but ive never gotten one and my support request have been unanswered for a while now plus my device is locked i cant log in with another account or anything
my ally code is 914-235-616
Not that I can help, but what's your ally code?
The only way to appeal a ban, is the link Lanna dropped. It does take time for them to review it.
Hey,
ive already did a appeal but why wont i get messaged if they take actions or not i feel like getting scammed paying so much getting falsely banned for nothing is the email support also possible for SWGOH? or only the ticket system?
Community ManagerHi FerooderAllah,
The ban appeal process is a bit different for SWGOH. Were these the steps you followed:
- EA_Lanna
Capital Games Team
