Since you are refunding the drones that blindly click-to-buy ... can I have a free pack too? Thanks mates. Cheers.

Why though? You didn’t waste your crystals by mistake...

"StarWarsWantsTooMuch;c-1728083" wrote:a long time ago i bought a IV carbanti by accident thinking i was buying a III carbanti. i asked for a reversal and for them to remove the carbanti from inventory and give back the crystals because it was a mistake. they didnt refund and apologized that they couldnt because it was mistake on my end. i understood at the time but hearing this makes me mad. I share your pain! Who among us did not accidentally buy a mk IV stun gun thinking it was a mk V when they first showed up in shipments? I know I did ... but I only did it once! And nobody to blame but myself for failing to read ... a lesson well learned.

"Tbuono89;c-1728268" wrote:What’s sad is that most if not all of you are fully grown adults and are complaining about not getting a little reward for being such good listeners l. LOLAnd most if not all of the fully grown adults that get to complain about their own stupidity are rewarded? What hypocritical logic is this? This rewards stupidity, incompetence, and a low bar for purchasing comprehension. It is silly.Either give nobody reimbursements or give everybody something comparable to what was lost. Perhaps make updates more user friendly in introducing players to changes when players encounter them. Maybe provide easier access to the patch notes with an in-game update screen under the mailbox tab. There are many ways to slice this cake, no one answer is the correct way, and I guarantee people will still complain.Yes, people complaining about little things is asinine. However, remember where you are. These are the official forums and logically the easiest way for arguments from both sides to be heard. I personally believe that the players made their mistake and shouldn't be rewarded for their lack of awareness. That can aggravate many customers though, and CG most likely realizes this; therefore their quick solution is to reimburse their customers' mistake and hopefully not lose another wallet due to poor customer support. The flipside is that the goody-two-shoes competently-aware people-who-read-good feel like they're missing out on free stupidity rewards and want prizes as well.

"Tbuono89;c-1728268" wrote:What’s sad is that most if not all of you are fully grown adults and are complaining about not getting a little reward for being such good listeners l. LOLNo. Looks like you didn't understand it at all. People are complaining because players are being rewarded for not paying attention to what they buy.

Exactly what I think. Why the one who is mindlessly tapping on the screen should be in plus? lf the one is not paying attention on what he or she is doing thats does not mean (s)he should be rewards for that! Then reward all other for thinking what they are doing

Free Chromium Pack | EA Forums

EventineElesedi
6 years ago
Geeze guys, I just asked for a free chromium pack like the button-mashers got. It wasn't a personal dig on anyone's intrinsic worth. Chill.
DarkHelmet1138
6 years ago
"Tbuono89;c-1728729" wrote:
"3pourr2;c-1728715" wrote:
It really does translate to chromium has zero value and thats why cg is more than happy to give a refund.

Exactly man this is ridiculous that we have adults on here crying about any of this. Customer support actually pulled through on this one and no one gives a **** bcus they want free stuff. Want my ten urororoorr shards you cry baby millennials ? Take em

Are those that are crying for a refund because they didn't pay attention crybabies too? It isn't good customer service to give refunds because someone complains about issues that are in no way cg's fault.

That being said I could care less that they did so. Giving you your 350 crystals back doesn't hurt me because it is insignificant. But those getting the refunds only get it because they are crying that it's cg's fault they didn't pay attention before buying. So it is a bit ironic that those crying for their refund are calling anyone crybabies.
Goremise
6 years ago
"EventineElessedil;c-1728817" wrote:
Geeze guys, I just asked for a free chromium pack like the button-mashers got. It wasn't a personal dig on anyone's intrinsic worth. Chill.

Welcome to the forums? Unfortunately this is the way people take it, they are so happy to get their reward for accidentally buying the chrome pack that they will fight you for it because they fear you will take it away from them, that's their mind thinking, that its a personal attack on every single person that did this.

Not actually even what the thread is even about, but again, these are the same people who can't read, so there is that :D Honestly the better option for this would have just been to give everyone 375 crystals and not make it on a case by case basis, then everyone would have been happy, and others would not feel like the people who can't pay attention or read are rewarded.
tvsfrink
6 years ago
"Cal00054;c-1728895" wrote:
Wouldn’t the most effective solution be to give everyone 350 crystals? Don’t have to mess with the ticket complaints and everyone is happy

There's zero chance everyone would be happy. In fact everyone who this happened to will be livid because they came out net zero crystals and the rest of us came out plus 350 crystals.
thirtiethruby84
6 years ago
I want to double dip too
dkreknumone
6 years ago
"Neribas;c-1728057" wrote:
can i still buy a chromium by "mistake" and get the refund?

I would transfer the 70 shard shop currency most ppl got if i could :). Well i dont have any, but i would if it would relieve the tension....
EventineElesedi
6 years ago
"Nauros;c-1728087" wrote:
I am toying with the idea of submitting a ticket asking for my free chromium (or 10 CW Chewie shards or whatever), think it has any chance of success?

lol ... not a chance
FilthyJawa
6 years ago
This isn't exactly a blind giveaway of crystals. They're only refunding based on timestamp and when you made the purchase. I don't know what the cutoff is, but the other caveat is that they're only giving back compensation for one pack. So, if you were dumb like me, and kept seeing the flag saying "buy your pack", and didn't question the reward until you saw 12 Sion shards, well, you were out 700 crystals quickly. I'm just glad they're giving me something back, but I really didn't need 7 Nihilus's and 12 Sion's.

On the flip side, I have to say, those weren't the most horrible drops for those packs!
DR_QCLA
6 years ago
"StarWarsWantsTooMuch;c-1728083" wrote:
a long time ago i bought a IV carbanti by accident thinking i was buying a III carbanti.

i asked for a reversal and for them to remove the carbanti from inventory and give back the crystals because it was a mistake.

they didnt refund and apologized that they couldnt because it was mistake on my end. i understood at the time but hearing this makes me mad.

they shouldnt get a refund or we should all get a free chromium. selective forgiveness for mistakes is a very bad thing to hear.

very disheartening to hear this

Oh boo. Maybe if you were smart enough to accidentally buy 3 chromium packs with your eyes half open at 6am you’d be rich like me. A partial refund and 10 Zeb shards (converted to whatever shard currency that is). I’m rich, bitches!!
Whatelse73
Seasoned Veteran
6 years ago
It's because of automatic conditioned response. Once the day's reset happens, for 1+ years many of us have scrolled all the way right and clicked the last thing on the list because we do it every day. It was only done once and big whoop. Seems like you're more mad that you didn't do it and get something for free.

Yeah, I got 10 ima-gun di shards. Had him 7* for over 6 months. I'm perfectly fine with them taking back the shard store currency I got for his shards if they want.

But hey, we all can't be perfect human beings like so many of you claim to be. :tongue: