Since you are refunding the drones that blindly click-to-buy ... can I have a free pack too? Thanks mates. Cheers.

Why though? You didn’t waste your crystals by mistake...

"StarWarsWantsTooMuch;c-1728083" wrote:a long time ago i bought a IV carbanti by accident thinking i was buying a III carbanti. i asked for a reversal and for them to remove the carbanti from inventory and give back the crystals because it was a mistake. they didnt refund and apologized that they couldnt because it was mistake on my end. i understood at the time but hearing this makes me mad. I share your pain! Who among us did not accidentally buy a mk IV stun gun thinking it was a mk V when they first showed up in shipments? I know I did ... but I only did it once! And nobody to blame but myself for failing to read ... a lesson well learned.

"Tbuono89;c-1728268" wrote:What’s sad is that most if not all of you are fully grown adults and are complaining about not getting a little reward for being such good listeners l. LOLAnd most if not all of the fully grown adults that get to complain about their own stupidity are rewarded? What hypocritical logic is this? This rewards stupidity, incompetence, and a low bar for purchasing comprehension. It is silly.Either give nobody reimbursements or give everybody something comparable to what was lost. Perhaps make updates more user friendly in introducing players to changes when players encounter them. Maybe provide easier access to the patch notes with an in-game update screen under the mailbox tab. There are many ways to slice this cake, no one answer is the correct way, and I guarantee people will still complain.Yes, people complaining about little things is asinine. However, remember where you are. These are the official forums and logically the easiest way for arguments from both sides to be heard. I personally believe that the players made their mistake and shouldn't be rewarded for their lack of awareness. That can aggravate many customers though, and CG most likely realizes this; therefore their quick solution is to reimburse their customers' mistake and hopefully not lose another wallet due to poor customer support. The flipside is that the goody-two-shoes competently-aware people-who-read-good feel like they're missing out on free stupidity rewards and want prizes as well.

"Tbuono89;c-1728268" wrote:What’s sad is that most if not all of you are fully grown adults and are complaining about not getting a little reward for being such good listeners l. LOLNo. Looks like you didn't understand it at all. People are complaining because players are being rewarded for not paying attention to what they buy.

Exactly what I think. Why the one who is mindlessly tapping on the screen should be in plus? lf the one is not paying attention on what he or she is doing thats does not mean (s)he should be rewards for that! Then reward all other for thinking what they are doing

Free Chromium Pack | EA Forums

taxingpear94
6 years ago
I accidentally bought a chromium pack by mistake before the change, and I didn't complain about it. I realized I made a mistake because I wasn't paying attention and moved on.
vincentlondon
6 years ago
My mistake chromium gave my 20 nighsister shard that i converted in shard shop.

So is not a big deal.

It s not like i got a free Revan from that chromium
Darknesswonrb
6 years ago
"DarkHelmet1138;c-1728673" wrote:
If nothing else, the fact that no one has been happy they bought a chromium should tell them that chromium packs need replaced with something people actually want. If it gave shards that were still relevant people may not be as mad they accidentally purchased one. So maybe add some shards of some actually relevant characters.

People got good pulls and still complained, check the original thread
tvsfrink
6 years ago
"BrashSchwartz;c-1728631" wrote:
There are some truly outstanding, selfless and mentally heroic people playing this game. I applaud you for your intution, your powerful observational skills, and your brilliant deductive reasoning.

If I could give you all my Ugnaught shards I would do so in a heartbeat.

Merry Christmas, you saints amongst men.

Thank you!
thirtiethruby84
6 years ago
It really does translate to chromium has zero value and thats why cg is more than happy to give a refund.
Darknesswonrb
6 years ago
"Tbuono89;c-1728729" wrote:
"3pourr2;c-1728715" wrote:
It really does translate to chromium has zero value and thats why cg is more than happy to give a refund.

Exactly man this is ridiculous that we have adults on here crying about any of this. Customer support actually pulled through on this one and no one gives a **** bcus they want free stuff. Want my ten urororoorr shards you cry baby millennials ? Take em

Ppl want 350 crystals because you obviously cant read. Cg ,Says here crybaby ,so i am not sure you have a right to call anyone names.

There corrected so you can understand easier you are the crybaby
EliteR3b3l
6 years ago
If you keep scrolling to the right you've gone to far.
Whatelse73
Seasoned Veteran
6 years ago
"Chucko_marek;c-1728662" wrote:
"BrashSchwartz;c-1728631" wrote:
There are some truly outstanding, selfless and mentally heroic people playing this game. I applaud you for your intution, your powerful observational skills, and your brilliant deductive reasoning.

If I could give you all my Ugnaught shards I would do so in a heartbeat.

Merry Christmas, you saints amongst men.

We don't do what we do for ugnaught shards, not even cup shards. We do what we do for love of game.

You do? Wow, I do it for the free Clone Wars Chewbacca shards we get every year.
CAFC43v3r
6 years ago
How have people actually raise tickets, I just got a generic email saying I wouldn't be updated?
cal00054
6 years ago
Wouldn’t the most effective solution be to give everyone 350 crystals? Don’t have to mess with the ticket complaints and everyone is happy