Free Crystals or Reversed Trade?
So I see the announcement that we can 'receive' the crystals that were accidentally spent, but nowhere does it state that they will reverse the trade, or remove the items that were bought. I only g...
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I am one of those who made a few accidental purchases to the tune of 2000+ crystals. It's not a simple matter of jumping into a chat session and 2mins later getting crystals back. I had to submit a ticket and then an EA support person requested proof of purchase so I'm still having to jump through hoops trying to get them back.
At the end of the day maybe I'll get the crystals refunded and get to keep the 32x IG11 shards but that's hardly giving me a competitive edge over everyone else and I'd rather be in the position of not having to do this at all.
I had all but given up and assumed I'd lost 2k crystals, so at least CG are acknowledging the issue and attempting to make up for it.
At the end of the day maybe I'll get the crystals refunded and get to keep the 32x IG11 shards but that's hardly giving me a competitive edge over everyone else and I'd rather be in the position of not having to do this at all.
I had all but given up and assumed I'd lost 2k crystals, so at least CG are acknowledging the issue and attempting to make up for it.
