Forum Discussion

giorda2608's avatar
6 years ago

GA missed

I was waiting for TW the other day and no official news.
I had big health's problem Yesterday and today i checked in game and saw that i Can partecipe in GA.
Of course no notification in game.
So i Just missed One day of official Forum and that's All...

I think you need to give more time if you make certain changes at the last moment.

Now I would like to know when I can participate again.




  • "Jack92;c-1720328" wrote:
    "Waqui;c-1720321" wrote:
    "Jack92;c-1720290" wrote:
    "Waqui;c-1720281" wrote:
    "Jack92;c-1720226" wrote:
    I'm not genuinely interested in your posts anyway.
    The thread was to ask for official information.

    So Just for mods or devs.


    And this isn't official enough for you? Doesn't Crumb count in your book? Ok. "Interesting" point of view.


    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/189524/update-on-grand-arena-issues


    It seems you dont understand my answer.
    You're posting an article written for the last GA already ended.
    Im talking about this and the next One incoming this months.



    From your original post:

    "Jack92;d-190010" wrote:
    I was waiting for TW the other day and no official news.


    The official news is in the linked discussion:

    The TW was moved.



    Your quote above was different perhaps...

    TW wasnt moved, was deleted.
    Its pretty different.

    However from post linked "This will result in needing to move next week’s Territory War, and we will update the calendar when we have more info."

    They're talking about deleting and submit instantanly with another event?
    Doesnt seem so...



    The original plan and official announcement was to move it. That's what you see here. Later (yesterday — depending on your time zone) it was officially announced, that all TWs planned for december, were canceled, and that everybody would receive rewards anyway. How many more official announcements do you need?

    Oh! That was a rethorical question. I'm off again.

  • "Boov;c-1720361" wrote:
    Judging by your swgoh.gg profile it seems like you haven't missed a single day of arena. It's kinda hard to miss the quick access button to grand arena on the right hand side in the main screen...


    I was lucky, already in High position.
    Otherwise i have to skip a day.

    Problem is that i havent Quick access Button on the right, neither notification ingame.
    So without seeing announcement in forum It was difficult find out about GA.
    That was i talking about.
  • "Boov;c-1720409" wrote:
    "Jack92;c-1720407" wrote:
    "Boov;c-1720361" wrote:
    Judging by your swgoh.gg profile it seems like you haven't missed a single day of arena. It's kinda hard to miss the quick access button to grand arena on the right hand side in the main screen...



    Problem is that i havent Quick access Button on the right, neither notification ingame.



    there was one during the join period/phase, it just disappeared because you didn't join.


    It wasnt on my phone.
    That's the main problem.
    And neither a notification (like TW defense phase beginning or raid)


  • "Jack92;c-1720513" wrote:
    "Boov;c-1720409" wrote:
    "Jack92;c-1720407" wrote:
    "Boov;c-1720361" wrote:
    Judging by your swgoh.gg profile it seems like you haven't missed a single day of arena. It's kinda hard to miss the quick access button to grand arena on the right hand side in the main screen...



    Problem is that i havent Quick access Button on the right, neither notification ingame.



    there was one during the join period/phase, it just disappeared because you didn't join.


    It wasnt on my phone.
    That's the main problem.


    I find this unlikely. If it really happened it's a bug and you need to report it.
  • Territory War gets a single line notification in the guild chat. No email, no Push Notification to your phone. I think those would be helpful, but GA was in-line with TW in terms of notifications. You can click on the giant GA table in the cantina, or the shortcut that popped up on the right-hand side.

    A helpful guild would also send out notifications or update the banner to let people know about the GA too.

    If you don't log in for a day, you're likely to miss events. It stinks that this is a 7 day event that you'll miss out on, but this is a game that requires you to log in daily (or several times per day) for maximum rewards.

    Hope you're feeling better!
  • "jkray622;c-1720615" wrote:
    Territory War gets a single line notification in the guild chat. No email, no Push Notification to your phone. I think those would be helpful, but GA was in-line with TW in terms of notifications.


    Not actually true, I get notifications for "A new Territory War has started."
  • "TVF;c-1720520" wrote:
    "Jack92;c-1720513" wrote:
    "Boov;c-1720409" wrote:
    "Jack92;c-1720407" wrote:
    "Boov;c-1720361" wrote:
    Judging by your swgoh.gg profile it seems like you haven't missed a single day of arena. It's kinda hard to miss the quick access button to grand arena on the right hand side in the main screen...



    Problem is that i havent Quick access Button on the right, neither notification ingame.



    there was one during the join period/phase, it just disappeared because you didn't join.


    It wasnt on my phone.
    That's the main problem.


    I find this unlikely. If it really happened it's a bug and you need to report it.


    I reported another problem 9 months ago and still no solution.
    I stopped asking for that.

    No notification in right screen happens already in past, i Need to restart app and then they appear in game.
    But this time i dont restart apps cause i dont know about GA(not reading official Forum)

    Now that GA are in calendar Its not a problem.
    However i think notification can help(i always receive for other stuff, so i dont think im the only one but i can be wrong).

    For the next one in calendar(12/20) i hope i can enter the event and there isnt a lock for all monthly's GA based on yesterday's join period(i dont think so as i already said but nothing sure for now)
  • "Waqui;c-1720845" wrote:
    "Jack92;c-1720513" wrote:
    "Boov;c-1720409" wrote:
    "Jack92;c-1720407" wrote:
    "Boov;c-1720361" wrote:
    Judging by your swgoh.gg profile it seems like you haven't missed a single day of arena. It's kinda hard to miss the quick access button to grand arena on the right hand side in the main screen...



    Problem is that i havent Quick access Button on the right, neither notification ingame.



    there was one during the join period/phase, it just disappeared because you didn't join.


    It wasnt on my phone.
    That's the main problem.
    And neither a notification (like TW defense phase beginning or raid)




    So, the problem is not, that no notifications were not provided. The problem is, that you didn't log in to see the notifications. And you want CG to fix this for you.... how exactly?


    I log in.
    Did i really explain myself so bad ?
    There's not a notification (the one outside game or the one in the right screen when i have check in game)
    I understand reading above the first notification type is not happened only to me.
    The second one its a problem that happened sometime in past and i had to restart the app to make It appear.
    But i dont any reason to restart app cause , not reading official Forum or receiving notification of first type, i dont any idea of this change inserted at the last moment.

    That's the best way i can write what i Can Say in English.

    What i ask?
    Just two things.
    Better comunication in similar case(First notification type must be always present imho)
    And i want to know from dev if the joining period just passed concerned only this GA or even the others of December(i thought first case but i wanna be sure about)
  • If you really logged in during the join / sign—up phase, but there was no GA icon on your screen, you should report it as a bug. I'm not sure, what you wish to accomplish with this discussion.

  • I thought this time i explained myself well...

    I already reported another more serious bug a lot of months ago spending a lot of time and i still waiting for a solution.or an answer.
    So i dont want wasting other time.

    And i dont need to solve second notification type problem if they add first notification type in similar case of what happened for this

    What i ask Is in my post above.
    Its pretty clear this time.

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