Google/EA/CG have officially stolen from me.
I think everyone needs to know about this because it looks like its brought my 5 years on this game to an immediate halt. I purchased a 14.99$ pack and the store froze as I purchased it and crashed...
Forum Discussion
Edit: my previous comment has gone in to approval. I rewrote it.
Am i right to guess that you don't have to type in any psw when you buy anything from any game?
If that is the case then i think, but i could be wrong, that you must have given them the authorisation.
When i bought my Hyperdrive Bundle, i had to set up the payment using my CC.
If I remember right, there was a section with "authenticate everytime using psw?" (Or something like this) and i put a "tick" on it.
Sadly, i can't/don't want to go back to that page to take a screenshot as i don't want to ruin something in my payment setup.
Also, you could try not to tick "remember me on this device"
Either way, you must have empowered google with the authentication of your payment acc.
Good luck.
=====
Not related, but yes, i have had the same problem b4 with EA.
They charged me twice for a plant in Plant VS Zombie 2.
I bought it successfully, w/o any bug or anything, all seemed normal. But the funny thing was that i found that i had been charged twice for the same purchase, in the end of the month, by my bank. When i read my CC report, the bank was charged by EA twice at different hours.
I didn't file a complain though, as i didn't think it was worth my effort.
I considered it as a donation and that freed my heart.
1 day of anger is 1 day of fun lost.
Of course, you have a bigger problem since your acc is unplayable now,
While i had not that problem.
So, just want to share it...be careful with online purchase.
And i hope that they solve your problem soon.
"Muugamii;c-2407758" wrote:
Money was removed from my account without my authorisation and refused to be returned.
Am i right to guess that you don't have to type in any psw when you buy anything from any game?
If that is the case then i think, but i could be wrong, that you must have given them the authorisation.
When i bought my Hyperdrive Bundle, i had to set up the payment using my CC.
If I remember right, there was a section with "authenticate everytime using psw?" (Or something like this) and i put a "tick" on it.
Sadly, i can't/don't want to go back to that page to take a screenshot as i don't want to ruin something in my payment setup.
Also, you could try not to tick "remember me on this device"
Either way, you must have empowered google with the authentication of your payment acc.
Good luck.
=====
Not related, but yes, i have had the same problem b4 with EA.
They charged me twice for a plant in Plant VS Zombie 2.
I bought it successfully, w/o any bug or anything, all seemed normal. But the funny thing was that i found that i had been charged twice for the same purchase, in the end of the month, by my bank. When i read my CC report, the bank was charged by EA twice at different hours.
I didn't file a complain though, as i didn't think it was worth my effort.
I considered it as a donation and that freed my heart.
1 day of anger is 1 day of fun lost.
Of course, you have a bigger problem since your acc is unplayable now,
While i had not that problem.
So, just want to share it...be careful with online purchase.
And i hope that they solve your problem soon.
