Same here as well

I invested and got the DC to lvl 15 so I can use it in GAC, didn't knew you were going to give ot lvl15 for free. What can I do to get those resources back? I don't even want the crystals. I want what I spent on that DC. I'll use ot for another one. 

Ally ID 987-425-541

Anyone else having an issue where customer support sent you the full level DC but it won't show up? How do I go about getting it now???

Yes. Same for me and a guildmate.  Also, I didn't get any materials for the non leveled one I had to upgrade.

This is an absolute joke, I spent good money to make sure I got it and this is how CG handles **bleep**. Nothing but issues lately and it's getting old. Billion dollar game and they can't even fix a small issue 

Samesies

I upgraded mine to full prior to the gac lock in and then when I got the new one in the mail I didn't actually get anything. No materials, I still only have the one fully upgraded. I expected a duplicate at least, or materials I spent upgrading it.

Thank you CG for my level 15 cron…oh…it’s still level 0/1. At least you got my **bleep** cash for whaling on your buggy game. 

And thank you for not helping our guild leader who can’t log in for 48 hours. 

FIX YOUR GAME! ! !

I earned the Jedi Vanguard datacron prior to GAC so I used my own resources (Mats and currency) to upgrade it to Level 15 prior to lock in.  The inbox datacron you gave me REPLACED that focused datacron so I received no compensation for the reouces.  These are expensive - can you please refund those resources or upgrade a different focused datacron that I have to level 15?  Thanks ahead of time.
Name:  MINI LightSideRules
Ally code:  646-435-634

Same here buddy. Started a ticket no reply yet 

"

I invested and got the DC to lvl 15 so I can use it in GAC, didn't knew you were going to give ot lvl15 for free. What can I do to get those resources back? I don't even want the crystals. I want what I spent on that DC. I'll use ot for another one. 

Ally ID 987-425-541"