HELP, WHO DO I CONTACT

That is literally years of collecting and slicing mods just vanishing.

mine are also gone I also have a lot of mods I have been farming mods for months now to have them all gone is devastating to my account progress my ally code is 427-355-116

"DarjeloSalas;c-2379656" wrote:

"Mastersbgames;c-2379646" wrote:

"PumaK;c-2379644" wrote:
Same thing Happened to me too. What a PoS update

If it's happened to a fair few people, then it's an error that can be fixed by CG. If it was just me, then I would have to go through ea support, which I don't want to go through that hassle

Is it just your unequipped that have vanished? Are all your characters still modded as expected?

What a nightmare - but I’m sure they’ll be able to fix it (eventually)

Yea, fortunately it's just the unequipped mods, meaning it won't affect me massively for TW or arena

But I had loads of actual good speed mods I needed to put in at some point which was my issue

Happened to me too.
Ally code 647-887-656

OK, CG know it's an issue. That's good
Thanks everyone. And @Ultra

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/258459/known-issue-mod-inventory

Y'all ally codes have been forwarded and are being investigated

Thanks for your cooperation

Me too - modless (ie all unequipped have disappeared)



ally code 144-941-758

Same, I lost all unequipped mods

979-598-118

"DarjeloSalas;c-2379656" wrote:

"Mastersbgames;c-2379646" wrote:

"PumaK;c-2379644" wrote:
Same thing Happened to me too. What a PoS update

If it's happened to a fair few people, then it's an error that can be fixed by CG. If it was just me, then I would have to go through ea support, which I don't want to go through that hassle

Is it just your unequipped that have vanished? Are all your characters still modded as expected?

What a nightmare - but I’m sure they’ll be able to fix it (eventually)

The mod restoration bundle will be available for $49.99.....you know the 1/2 price discount that they'll need to recover from the hyperwipe bundle sale

"Ultra;c-2379662" wrote:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/258459/known-issue-mod-inventory

Y'all ally codes have been forwarded and are being investigated

Thanks for your cooperation

Thanks for responding to this Ultra - are you passing on Ally Codes subsequent to the dev announcement or have they got some means of tracking who’s lost their mods, as it looks to be fairly widespread ?