How can you reconcile Anakin with Carrie's statements?

This is the part I really don’t get. Malak was supposed to be a “super-legendary” that offset reworks... If he was supposed to be a super legendary that offset reworks, why in the world did you release a rework like a week after releasing your super-legendary that completely destroys him??? I can’t even put into words how nonsensical that is.

Then there is the part about how Malak was supposed to satisfy the whales whining about wanting something exclusive for the money they put into the game. Again, Malak was supposed to fit that role. He did fit that role perfectly...for a week. The whales, like myself, were generally pretty happy. Those of us that got malak, especially those of us that were able to 7 star him right away, were holding really well on defense in arena. Then a week later you made the whales angry again by countering Malak with the Anakin rework.

What in the world is going on?? My only conclusion can be not to spend money on anything because whatever you spend money on could be made useless (or at least made far less effective) a week later. That’s just my personal take from all this and I’m not telling anyone else what to do or how to spend. I feel frozen now. Do I whale to get a new character not knowing if it’s going to actually be worth anything? Do I whale to get the new character but not gear it up for a week or two just in case something else is going to immediately come along that counters it? I almost feel like I need to put a two week hold on anything new. Get it, but then don’t touch it until I’m sure it’s actually going to work as advertised.