I've been talking with EA Help for over a month now and the last suggestion I received was and I quote "...to please post this on our official forums so that our community mangers might reach out to you and can help you with this."With this in mind I hope someone in this forum knows how to contact a developer so I can discuss my issue with him or her. I would appreciate it a lot.

"DootyCalls;c-2446473" wrote:i lost access to the linked email, with no way to unlink to a new email. I use Android phone to access the game & webstoreThere are 2 ways:1. Official way: write the support2. an unofficial wayunofficial way i dm you

"Ultra;c-2446494" wrote:"Sdtbarbarossa;c-2446492" wrote:"Ultra;c-2446491" wrote:"Sdtbarbarossa;c-2446489" wrote:"DootyCalls;c-2446473" wrote:i lost access to the linked email, with no way to unlink to a new email. I use Android phone to access the game & webstoreThere are 2 ways:1. Official way: write the support2. an unofficial wayunofficial way i dm youBarb can you create a thread and provide guidance on this scenario?I think its time we archived it for future casesThe Unofficial way?Technically against the ToS. So im not sure if im allowed to PostYeah, please don't share any techniques that are against the Terms of Service or encourage players to do anything against the TOSAlright.Maybe give a suggestion to the Devs to give a better Official way like disconnecting from Facebook (wich works ingame)That case is quite often... and the support is... special...

"Sdtbarbarossa;c-2446492" wrote:"Ultra;c-2446491" wrote:"Sdtbarbarossa;c-2446489" wrote:"DootyCalls;c-2446473" wrote:i lost access to the linked email, with no way to unlink to a new email. I use Android phone to access the game & webstoreThere are 2 ways:1. Official way: write the support2. an unofficial wayunofficial way i dm youBarb can you create a thread and provide guidance on this scenario?I think its time we archived it for future casesThe Unofficial way?Technically against the ToS. So im not sure if im allowed to PostDo it, blame @Ultra ;)

Can you DM me what is your way barb@scuba what is your go-to advice to fix these issuesI get these questions sometimes in DM and im like idki think its better to add it to new player FAQ

How to get in touch with a developer?

Barbarossa5
New Traveler
2 years ago
What is your issue?
Barbarossa5
New Traveler
2 years ago
"DootyCalls;c-2446473" wrote:
i lost access to the linked email, with no way to unlink to a new email. I use Android phone to access the game & webstore

There are 2 ways:

1. Official way: write the support
2. an unofficial way

unofficial way i dm you
Barbarossa5
New Traveler
2 years ago
"Ultra;c-2446494" wrote:
"Sdtbarbarossa;c-2446492" wrote:
"Ultra;c-2446491" wrote:
"Sdtbarbarossa;c-2446489" wrote:
"DootyCalls;c-2446473" wrote:
i lost access to the linked email, with no way to unlink to a new email. I use Android phone to access the game & webstore

There are 2 ways:

1. Official way: write the support
2. an unofficial way

unofficial way i dm you

Barb can you create a thread and provide guidance on this scenario?

I think its time we archived it for future cases

The Unofficial way?
Technically against the ToS. So im not sure if im allowed to Post

Yeah, please don't share any techniques that are against the Terms of Service or encourage players to do anything against the TOS

Alright.
Maybe give a suggestion to the Devs to give a better Official way like disconnecting from Facebook (wich works ingame)
That case is quite often... and the support is... special...
scuba75
Seasoned Rookie
2 years ago
"Sdtbarbarossa;c-2446492" wrote:
"Ultra;c-2446491" wrote:
"Sdtbarbarossa;c-2446489" wrote:
"DootyCalls;c-2446473" wrote:
i lost access to the linked email, with no way to unlink to a new email. I use Android phone to access the game & webstore

There are 2 ways:

1. Official way: write the support
2. an unofficial way

unofficial way i dm you

Barb can you create a thread and provide guidance on this scenario?

I think its time we archived it for future cases

The Unofficial way?
Technically against the ToS. So im not sure if im allowed to Post

Do it, blame @Ultra ;)
NotRealUltra
Seasoned Newcomer
2 years ago
Can you DM me what is your way barb

@scuba what is your go-to advice to fix these issues

I get these questions sometimes in DM and im like idk

i think its better to add it to new player FAQ
Barbarossa5
New Traveler
2 years ago
I mean. Maybe even a teaching to the support members would help.

Only 2 out of 10 knows about it and will do it.

7 out of 10 will send you to Answer HQ or Forums. Where you get sended back to EA Help.

1 out of 10 thinks you are talking about your Fifa Account
Gabe9876543210
Rising Novice
2 years ago
I think the larger lesson is...

Don't use work email for non-work.
NotRealUltra
Seasoned Newcomer
2 years ago
"Sdtbarbarossa;c-2446359" wrote:
What is your issue?
NotRealUltra
Seasoned Newcomer
2 years ago
also whats your ally code... i have a feeling i know whats this about
Doomkoph2
New Spectator
2 years ago
I am having trouble with Webstore access, and was told by EA Help the same thing, reach out on forums to developers so they can fix issue with lost linked email. seems to be the go to EA Help answer of late