How to migrate my account to Google Play

I'd prefer to have the game store your account via an EA account, allowing you to log in via email and username so you can switch devices, because my android phone is on its way out the door, and I'd prefer to go apple.. but as it stands, I'd lose my account.. so I stay up all night worrying about my pitiful progress and the galactic wars needing my aid.. if I don't do something, things could get serious!

I recently got an Android tablet thinking this game would be great to play on it instead of my iPhone. I tried downloading it but there is no place to recover my player ID. Usually, in cases like Star Wars Force Collection, you just enter your specific player ID and it transfers over fine. I see no option to do so on here. I've gotten to a high level on my phone so I dont want to restart. Is there anyway for me to salvage my old data and transfer it to my new tablet? If not yet, will they fix this soon???

Can anyone verify this last comment from Zuzia_Benio, please?

"Zuzia_Benio;12893" wrote:
My memory tells me in the last step the game asked me if i want to play as a guest or start new game with player level 0 and by choosing second option i migrated my player level 32 game.

I've been playing on a Guest Account and tried to connect to Google Play to make my progress safer. It freaked me out by asking if I wanted to start a new game or continue with my level 0 account. I force closed the app and tried to sign out of Google Play without any luck, and when I was back in again, I had to go through that ruddy tutorial again. Once through that I went back to the Guest Account to recover my progress, but I still don't know how to link the progress safely. I'm afraid to try the above step in case something horrible happens, so a few people corroborating the above would be very handy!

I have a ticket open with EA to call me, but I have zero faith in them to resolve anything. They've been the worst technical support team I've ever encountered.

I have the same issue and I and my kids are at level 75. I think the reason it did not ask me for Google Sign was because I started this account for my Kids.
I am in the process of upgrading my phone and same I have of transporting my account into the new phone. I guess,
I saw somewhere in one of the forums, that EA support had mentioned, that in a future upgrade they will allow the Kids accounts to sign into their parents account.
Till then I guess, my kids will have to either abandon their level 75 in my current phone and start all over again in my new phone. Not sure we have the time and patience for that.
OR
We will have to continue playing my game on the old phone when in WiFi, till EA provides with the upgrade that allows Kids accounts to sign into a parents account.

@lniyer If the account is not linked to google play and is a guest account on the phone. You can actually move that to a new rooted phone or a PC App player.

The guest account is tied to the android ID of the phone till linked to a google account. If you would like a little more detail PM me.

Thank you @scuba, I would really like to know more details of how the guest account can be moved to a new phone.

"Zuzia_Benio;12893" wrote:



Player Cassimus described this proces for other Capital Games game HoTA.

1) Go to accounts.google.com
2) Create an account
3) You can set up a new gmail account, or link an existing non-gmail account to be google-enabled (my selection, as I have enough different email addresses already)

4) On your Android device (outside of the game), go into settings - accounts, and add account
5) Select google to add your new google account to your device
6) Select existing, then enter the email address and password of the new google account that you created

7) Now in-game, click on the gear, and select login
8) Choose the new account that you just added to your device
9) The game will walk you through setting up the google play aspect of the account
10) The game will ask if you want to connect (to an existing player profile), or start a new one. Select connect, which will bind this google email account to your existing guest player account


My memory tells me in the last step the game asked me if i want to play as a guest or start new game with player level 0 and by choosing second option i migrated my player level 32 game.

After creating 4 new google accounts and doing these steps again and again it miraculously finally worked!

(Sorry, don't know why it posted 3 times.)

(Sorry, don't know why it posted 3 times.)