I have been banned

Question

I just cleared Tier 6 (edit) in Colliseum and all my era characters at 59 including Maul. I have just done these battles on Auto in the past but this morning I tried it manually. I got through Tier 7 and wanted to get to more battles. Once I did, I got this ban, saying I’m cheating and that is not true. I pay for the monthly pass and occasionally pay for upgrades.

I have went through EA help and went through the form to submit an appeal for my ban. But I wanted to post this just to cover my basis.

I hope someone can help me fix this issue because I can no longer play this game.

thanks,

Ulaste

ulaste · Answer

Sorry everyone. You’re right. It was T6 that I beat, which then I went into T7. I apologize.&nbsp;

edsolo75 · Answer

They obviously didn’t update their autoban algorithm when maul was added.&nbsp;

ea_lanna · Answer

Hey Ulaste​,&nbsp;
While we can't look into it for you through the forums, there is an appeal process for bans. This guide shares more about that:&nbsp;

Cheating and Appeals Process

&nbsp;
Check that guide out and pop in an appeal if you think there's been a mix-up there.
- EA_Lanna

ulaste · Answer

Thanks for the reply. Yes, I have read through the appeals process and sent an appeal through the form provided. I just post it here as well to cover my basis.&nbsp;thanks,Ulaste

edsolo75 · Answer

A little odd this is the second thread by two different people getting banned for beating tier 7. However I find it hard to believe it can be done with everyone at level 59. Best I could do was 97% with everyone at level 70. Only scored around 28% on my run this morning.&nbsp;

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I have been banned

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