Forum Discussion

sepulcum's avatar
3 years ago

Increased prices in germany

Dears, could someone explain to me, why the shop prices in germany have been increased by 20%? We had to pay more in € than in USD as the exchange rate between USD and EUR has been 1:1, now the rate is 1USD= 1,20EUR. The actua rate is approx 1USD = 1,02EUR. Now the webstore is online which means that CG gets more money(because of avoiding fees for Apple/Google) for transactions, CG feels the need to increase the prices by 20%? It feels like robbery.....
BR
  • "wharp;c-2390323" wrote:
    I am no lawyer but I assume that webstore prices have to be aligned with other platform storefront (google play/app store), google allows other storefront to be installed on their operating system like the storefront from Samsung (and others...), I am not so sure for Apple.
    Fornite has been banned from their storefront since Epic Games was not using Google/Apple storefront for Fornite micro-transaction.
    If EA/CG cut their prices on their webstore everyone would buy on their webstore and the in-game store using the OS storefront would be pointless and then SWGOH would be banned from google play/app store.
    The only way I think for EA/CG to cut their price is with a new strorefront developped by EA (like Origin but for mobile).


    For crystals there are lower prices in the webstore but only 5% and there are packs only available in the store. Therefore I guess they could lower the prices or let is pay in USD.
  • wharp95's avatar
    wharp95
    Seasoned Newcomer
    "sepulcum;c-2390426" wrote:
    "wharp;c-2390323" wrote:
    I am no lawyer but I assume that webstore prices have to be aligned with other platform storefront (google play/app store), google allows other storefront to be installed on their operating system like the storefront from Samsung (and others...), I am not so sure for Apple.
    Fornite has been banned from their storefront since Epic Games was not using Google/Apple storefront for Fornite micro-transaction.
    If EA/CG cut their prices on their webstore everyone would buy on their webstore and the in-game store using the OS storefront would be pointless and then SWGOH would be banned from google play/app store.
    The only way I think for EA/CG to cut their price is with a new strorefront developped by EA (like Origin but for mobile).


    For crystals there are lower prices in the webstore but only 5% and there are packs only available in the store. Therefore I guess they could lower the prices or let is pay in USD.


    Strictly speaking crystals pack prices are the same, the quantity offered however is not (+5% from the webstore as mentioned in their dev post), I guess it is a sale promotion (temporary) otherwise there would be no mention of the "5% more" on the packs.


  • wharp95's avatar
    wharp95
    Seasoned Newcomer
    "sepulcum;c-2390423" wrote:
    Today the exchange rate is 1:1, in the last years Dollar was always weaker than Euro. All the years they used 1:1 That means we had always to pay more. Now we had a few days were the Euro was slightly weaker than the USD they changed the exchange rate. In the EU you just have to pay 20% more than in USD. I understand that ingame the rate is set by google/apple. But at least in the webstore they could use a realitic exchange rate. Or just let is pay in USD.


    It will be inconvenient for international companies (outside of finance companies) to sell products at the current exchange rate.They would rather have a fixed price then perform the change when the exchange rate is more advantageous for them.
    It will be annoying for everyone to buy a product where its price could change anytime, nowadays almost everything is imported/exported, would you mind buying your coffe (yeah coffee grain is imported) or any drinks at the current exchange rate?
    And it is not just germany: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/259331/raise-of-ingame-prices