Forum Discussion

gPencil's avatar
gPencil
Rising Novice
14 days ago

Is it possible to find out the EXACT reason for blocking the EA account?

When I started playing Swgoh, I encountered the fact that my EA account was blocked. Since I want to receive additional rewards, I am actively trying to influence the unlocking of my EA account. It seems to me that my failures in the unlocking process are based on the fact that I do not know the exact reason for the blocking and only try to guess. Is it possible to find out the exact reason for the blocking and if so, how?

6 Replies

  • The process is fundamentally flawed - I’ve also been banned before and appealed, but they sent the message why to my account….that I had been banned from accessing, so couldn’t see the message.

    Alternatively, if you try to sign in and it displays a white page saying “Sorry, you have been banned from using this forum” it should give one of the reasons why below that message.

  • gPencil's avatar
    gPencil
    Rising Novice
    14 days ago

    If I understood you correctly, I have already tried what you said and they didn't write me the reason for blocking, but only that I violated the user agreement.

  • 7872576's avatar
    7872576
    Seasoned Novice
    14 days ago

    Thats a mess.I dont know ,theur support is bad.I have stuck on loading screen contacted them,they just copypasted some methods,wich all of them I tried.Do you know whats the problem,I ve done everything

  • Did you fill out the information on this link?

    https://forums.ea.com/discussions/swgoh-general-discussion-en/cheating-and-appeals-process/10674104

  • gPencil's avatar
    gPencil
    Rising Novice
    14 days ago

    No, because I have a problem with my EA account.

  • prettyfly4quiguy's avatar
    prettyfly4quiguy
    New Ace
    14 days ago

    I’d make a new account and save myself the trouble of trying to save a 129k account 

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