I have to a agree on that well written post. If I would have to point just one thing out that is bothering me daily, it would be mods. Here lies the biggest QoL improvement at the moment. Removing one set of mods from a toon is 20 "clicks", adding it to another toon is an additional 20 "clicks" excluding the search effort
We have Arena, GW, Rancor, AAT raids, Assault Battles and Marquee Events, where we need to equip certain toons with the right mods. I fear with Territory Battles coming soon it will even require more different setups. With the current way of getting new mods (heavy heavy RNG) it is even for whales difficult to have 2-3 dozens of good mod sets that can stay on a toon (which you probably don't want, as in the end I think charging credit for moving mods is part of your legitimate "how to deplete resources from players" strategy).
I and probably other people would also try much more in terms of team variations if we could switch mods easier or save current combinations. Just a "remove all mods from a toon" or a "switch mods with another ton" button would be a big help.
When Mods where released with the tag of being new, spending a lot for mod battles or using crystals in the mod store was somehow ok, but for now I just look if there is a promising mod (5*, secondary speed) in the mod store for credits and that is it. 3000+ crystals for some lottery on a secondary roll is just something I don't consider anymore. Better buy gear, there I know what I get. Aramil made a few decent suggestions and I hope we can see some changes in the future.
But maybe you already have the plans for those changes saved somewhere. When Mods got changed from the initial version to the current version, there was this post from CG_NotReallyAJedi before the change got implemented.
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/54316/update-on-mods-and-a-note-about-getting-stuck-in-the-mod-tutorialOne quote out of it:
The first update, which should go out today, will be the first of two changes related to the Mods system. While today’s update won’t directly affect Mods themselves, it will reduce how many insignificant Mods you can receive and will ideally let you focus on getting the Mods you need with the substats that are important to the characters you’re upgrading.
That unfortunately never happened, so why not pull this out of your sleeve finally? :)