As a general note, I don't think it is unreasonable to expect the community manager for a game to be available and active in the game community for the days surrounding a major game update. If the CM expects to be unavailable, they should have someone else as their proxy. We shouldn't have to make a special effort to get a response from the CM, nor give special thanks when the bare minimum of communication is given.
I work in IT and say this only as a matter of customer service standards. And now would be a good time for CG to impress its player base with its dedication to us, not just to Star Wars in general.
Edit: removed second person pronouns
EA Staff (Retired)
