Good morning, I have just been notified that I have been banned for winning a battle in a big arena in 7 seconds, obviously I understand that it is for using cheats, the thing is that for a week I can not enter my account because they changed my EA password and consequently I lost the game account. Previously I already had problems with the clan since they were making strange movements within the same. Please with the money invested and the time spent I request that everything possible is done to recover that account. I have had nothing to do with this. Please review it and do not take decisions lightly without explanation.

Strange movements within the clan is definitely a new one. It goes straight to the top of the list above the bus story.

Cheating has been happening on that account since the start of December.Regardless of who was using it, that account will not be reactivated due to the offences commited. Best to start a new account and keep it secure.

"Ferxo20;c-2454832" wrote:Forgive me, but I don't understand this, I mean they steal my account, they cheat with it, I had money in it, I have played for more years than ****. And you tell me that you care nothing or less? Well, the truth is that I demand my money back, I will start a new account, but you understand that if they steal it and use it improperly I can't do anything. I get the feeling that you don't give a **** about it, but I don't. It's been time, money and life lost in the process. It has been time, money and life lost in this game.Please look into a way to get money back or compensation for this because I think it is shameful that because of hackers we are left without being able to play with our accounts.Please I demand that this case is reviewed well because I do not think the decision is fairThe issue with all of this is that you have no proof that the account was hacked by someone. How do they know that you didn’t do it yourself, or let someone else use your account (also a breach of the ToS). In the meantime, that account, no matter who was using it, has gained an unfair advantage through cheating and has negatively impacted the experience and progress of another account. No matter your personal actions, that account should rightly be banned

Unfortunately the problem you have is that it’s entirely irrational to cheat in the first place - people tend to do it for pretty screwed up reasons (fragile egos, minor sociopathy, borderline personality issues, paranoia etc etc) - so there’s really no heuristic case to make in the absence of actual evidence. If you’ve got real proof that it wasn’t you then you need to DM CG_Leviathan and make you case as clearly and objectively as you can. But if you don’t have the (non circumstantial) evidence then the best route is to start a clean account, join a different guild & protect your player ID like your rifle (don’t share it with strangers on the internet). Then you will avoid feeling frustrated and hard done by, which, if you are innocent of cheating, you will feel very strongly if you keep tilting at the windmills without the data to back you up.

You were cheating. All of December you were cheating

My account is stolen and I get banned

ccmoose
Rising Novice
11 months ago
Can't CG check the IP address accessing the account for each login (something Bulldog related from years ago)? And wouldn't a hacked account be accessed from a never before seen on that account IP address?

If yes to both, CG should be able to confirm for themselves whether OP's story holds up.
Barbarossa5
New Traveler
11 months ago
"Ragnarok_COTF;c-2454850" wrote:
Can't CG check the IP address accessing the account for each login (something Bulldog related from years ago)? And wouldn't a hacked account be accessed from a never before seen on that account IP address?

If yes to both, CG should be able to confirm for themselves whether OP's story holds up.

btw this is true. They have your IP and all other tasty stuff.
Barbarossa5
New Traveler
11 months ago
"Lumiya;c-2454876" wrote:
Nevermind what happened to OP but I can say, that hackers don't always delete mods or use up crystals etc. A while ago a guildie of mine has been hacked. For some time, all the Hacker did was "just" leave our guild again and again, actually played GAC and changed the name.

This went on for 2-3 weeks, my guildie tried everything to get the Hacker's connection removed, PW changes etc. After about 3 weeks he then couldn't access his account anymore. So it seems that some hackers at least find it "funny" to play with the people whose account they hacked.

Edit for typo

Yea if you get hacked you should disconnect all devices but yours immediately
scuba75
Seasoned Rookie
11 months ago
"Deathbringer59;c-2454886" wrote:
Ways to avoid hacking if you really did hack. I dont believe it at all but for anyone willing to listen.

1. Don't share your account. This ups its vulnerability to being hacked.
2. Stay off unsavory sites on the device you're doing business/playing games on
3. Bluestacks had a problem with random people logging in into other players account. Not sure if it's still going on but if so, I would say get a tablet or phone, get a Google account or Apple account.
4. Change your passwords
5. Don't do the hacking

Most of the time it is because the person using bluestacks is linked via a guest account and not google play.
Kluge1971
New Spectator
11 months ago
Dog probably ate his homework too...

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