Forum Discussion

6 years ago

my account was hacked

Hi, Here to report that my galaxy of heroes account has been hacked and taken off of my google play email. I've contacted the game developers in the forums and they have redirected me to ea custom...

CEO_Rago

Hero (Retired)

6 years ago

Hey @TheRedDevil24l,

sorry to hear that. But please contact EA Customer Support for this issue: https://help.ea.com/en/

You have to open a ticket and talk with a live support advisor. After you were able to verify that you are the rightful account owner, the advisor will move your case forward to the specialists.

They can then transfer the account back to you.

Regards.

TheRedDevil24

6 years ago

@CEO_Rago.

“I appreciate you attempting to assist me by redirecting me to where you believe I can find support for my problem. However, I know for a fact that @EA_High Command has the authority and expertise to deal with issues of account theft in SWGOH. I would appreciate any help in reaching him to discuss my case. I will be able to provide proof of original account ownership and all account details at that time.

Thank you for your help!

Regards TheRedDevil

(CM: Edited to remove tag)