It's been almost 2 months now since the 17th of November patch, and the performance of SWGOH on Android and emulators is still atrocious, and it's barely playable.When are you planning to fix the issue? Or at least address it's existence in any way? Is CG even aware that thousands of players have freezing/crashing/low fps issues since that patch, or do they not care? To me, it is absolutely ridiculous that a billion dollar company doesn't even address or confirm the existence of this major issue in any way. Clarification for the mods: This is a repost, because my previous post was locked and archived, and i was instructed to bring this to EA support. But i already did that, twice. Once a month and a half ago, and second time a few days ago, and there have been no responses. They are also not responding to other people's posts on the EA support site about the same issue, why is this being ignored?

One issue that has been reported with some android phones (including both of mine) is that if you play the game, turn off the screen for a long while and go back to the phone, the game is locked up X amount of time. The music will still play though so the game isn't frozen.After a min plus of waiting, it will either unfreeze or you will have to restart the game.

"DarjeloSalas;c-2327730" wrote:"NefariousCG;c-2327721" wrote:"DarjeloSalas;c-2327683" wrote:Emulators aren’t supported, so the devs are not required to fix that. Is there an Android issue? I’ve got several android users in my guild and none of them report anything. what a brown noserSo sorry for stating a fact. You know facts have no place here.

Im on an Android phone and my game has been freezing 100% of the time. Sometimes it's immediate upon entering the game and sometimes i get to play for maybe 2 minutes before locks up. Been happening since the nov 17th update.

"DarjeloSalas;c-2327683" wrote:Emulators aren’t supported, so the devs are not required to fix that. Is there an Android issue? I’ve got several android users in my guild and none of them report anything. Most, if not all emulators use the Android engine, so basically Emulators = Android, so yes they are required to fix this. And yes, Android has a lot of issues, starting from fps locks to 27-30 (which is hard to notice on Android phones that aren't able to run higher than 30 fps, or on emulators that aren't configured to run higher than 30 fps). Increased freezing, crashing, and hanging issues, all of this is present since 17th of November patch. At least half of my guild members use Android phones and most of them are experiencing all this.

"JoryG87;c-2327685" wrote:I am playing with an Android phone. Have no problems.You don't experience frequent crashes/freezes/hanging? Is your phone capable of running on 60 fps? My ROG 3 is stuck on 27 fps ever since November 17th patch, even though it ran on 60 fps perfectly fine before the patch. Also both my ROG 3 and Galaxy A5 both crash, freeze and hang quite often since that patch.

Performance on Android/Emulators is still atrocious since Nov 17th patch

LendersQuiz
Seasoned Rookie
3 years ago
One issue that has been reported with some android phones (including both of mine) is that if you play the game, turn off the screen for a long while and go back to the phone, the game is locked up X amount of time. The music will still play though so the game isn't frozen.

After a min plus of waiting, it will either unfreeze or you will have to restart the game.
tvsfrink
3 years ago
"DarjeloSalas;c-2327730" wrote:
"NefariousCG;c-2327721" wrote:
"DarjeloSalas;c-2327683" wrote:
Emulators aren’t supported, so the devs are not required to fix that.

Is there an Android issue? I’ve got several android users in my guild and none of them report anything.

what a brown noser

So sorry for stating a fact.

You know facts have no place here.
Sylentphart
3 years ago
Im on an Android phone and my game has been freezing 100% of the time. Sometimes it's immediate upon entering the game and sometimes i get to play for maybe 2 minutes before locks up. Been happening since the nov 17th update.
Executor_Arbyte
3 years ago
"DarjeloSalas;c-2327683" wrote:
Emulators aren’t supported, so the devs are not required to fix that.

Is there an Android issue? I’ve got several android users in my guild and none of them report anything.

Most, if not all emulators use the Android engine, so basically Emulators = Android, so yes they are required to fix this. And yes, Android has a lot of issues, starting from fps locks to 27-30 (which is hard to notice on Android phones that aren't able to run higher than 30 fps, or on emulators that aren't configured to run higher than 30 fps). Increased freezing, crashing, and hanging issues, all of this is present since 17th of November patch. At least half of my guild members use Android phones and most of them are experiencing all this.
Executor_Arbyte
3 years ago
"JoryG87;c-2327685" wrote:
I am playing with an Android phone. Have no problems.

You don't experience frequent crashes/freezes/hanging? Is your phone capable of running on 60 fps? My ROG 3 is stuck on 27 fps ever since November 17th patch, even though it ran on 60 fps perfectly fine before the patch. Also both my ROG 3 and Galaxy A5 both crash, freeze and hang quite often since that patch.
Executor_Arbyte
3 years ago
"WookieWookie;c-2327694" wrote:
I can confirm both that Andriod play is fine (playing on a Pixel 3), as well as Bluestacks performance has been awful (I used to stream my KAM missions via bluestacks and discord on my PC, but I've not done so in the past three months since it the update that's been causing extreme slowdown to the point of unplayability.

Just because you aren't experiencing issues on your Pixel 3, does not mean "Android play is fine". Far as i noticed, most Android users are experiencing all kinds of issues since November 17th patch.
Executor_Arbyte
3 years ago
"HandSolo93;c-2327702" wrote:
The game isn’t developed to be able to run on an emulator. The fact that it does is not because of CG, but because of the emulator developers. Thus, any issues with the emulator and what can run on it is in no way, shape or form CG’s responsibility.

The game not running on Android sounds like a stretch, but you should probably provide more technical details about what kind of Android you are trying to run it on.

It is not directly developed to run on emulators, but since most, if not all emulators run on Android engine, the game is indirectly developed to be able to run on emulators perfectly fine, that is why Android and emulators always share the same issues when the issues come up.

I don't recall anyone mentioning that the game is "not running" on Android, but that there are large issues with Swgoh running on most Android devices.
Executor_Arbyte
3 years ago
"zatho;c-2327744" wrote:
I wonder why. Can you spend no money on emulators and people who don't play on a mobile phone are no valuable customers? I mean there are so many kinds of phones, that they need to optimize the game for and so few emulators..

They don't need to optimize anything specifically for emulators, and never did, since emulators are basically just non-physical Android phones/tablets. By optimizing for Android, they are optimizing for emulators as well.
Executor_Arbyte
3 years ago
"Ghost666;c-2327758" wrote:
Using MEMU since i got back to the game. Working perfectly...at least as fast as android device and no issues.
(i7 laptop PC, built to be LIGHT so "meh" graphic board...not even sure which)

Does it run on more than 30 fps though? I can't get any emulator to run on 60+ fps since the 17th of November patch.
dta151
Newcomer
3 years ago
"LendersQuiz;c-2327696" wrote:
One issue that has been reported with some android phones (including both of mine) is that if you play the game, turn off the screen for a long while and go back to the phone, the game is locked up X amount of time. The music will still play though so the game isn't frozen.

After a min plus of waiting, it will either unfreeze or you will have to restart the game.

Happens to me multiple times everyday on a android phone not bluestacks