Purchase problem with Hyperdrive bundle(not getting it)

Hello everyone I will explain what is my problem because won't help me for 3 days almost.I bought the Hyperdrive bundle on sale at 4.05.2025 when I was buying it I went to the ea webstore SWGOH to see something then returned to the game fast and bought the bundle,I received a message that I have been taxed,for now everything is normal but when the window for the pay closes there is a message:Your session ran out... Please reload,I hit the button reload and don't receive anything.I said I'm gonna wait for a bit ,It has been 3 days where is my bundle.I have opened so many tickets everywhere no one helped me.

EA if you see this please message me and let's solve this problem please!

Ally code:446-741-626