Seriously if they fix these two things the game would be perfect imo. and that's including the absurd crystal prices:
1) giving us tokens from raids to buy gear equivalent to the amount we would have got for our raid ranking but letting us choose what pieces we get. This also removes the problem of getting challenge gear from raids too as you'll only get challenge gear if you buy it
2) a gear heist similar to credit heist. This could even be random like raid reward currently are but would be better to reward much needed pieces such as cuffs guns carbanti and holo projectors.