Quests Summary from a CG Developer (Mega)

Do the devs understand the demographic they are building for? The youngest person I have come across in this game is about 30yrs old. Up to about 50yrs old. These are not "kids". The primary strategy is to grind through with the least amount of effort with the most progress. People spend serious money on it and hope to get their money's worth while still having thumbs left at the end of the day. I don't quite see how this fits in to that model?
Why not make sure the game works across more devices? Increase scroll speed? Understand better how people need what mods? Update useless hard nodes in stores? QoL stuff big time. Quality coding. Reward players that have been around for years etc. It goes on and on.