Exactly. I'm using the teams recommended by Scrybe (I'm using leftover droids until I relic my QAmidala team, though), they're all at relic levels, my mods are by no means the best, but they're not garbage either, yet I still manage to get a decent 5M each time. And whether or not the raid has been adjusted, secretly or otherwise, it still takes me hours because of all the RNG-induced restarts. My R5 Gungans take about 5 minutes on auto to get the max score or at least close to it, depending on how they deal with the bonus turn/DI DDK thing, and that's the easiest and least RNG-filled run. My Lumi team needs multiple restarts because the enemy keeps removing my HoT/PotUp and/or hiding behind the DI DDK with constant bonus turns. And the Maul-Sid-Nute team is the biggest pain of them all, that alone takes at least a dozen attempts, each attempt lasting more than five minutes, because of: constant enemy bonus turns, healing back to full health anytime they attack, DI DDK, TM being reset at the start of each wave, STAP inflicting Provoked and causing my Sidious to basically kill himself off.
I understand everyone has a different roster and it's not exactly fair to compare one player to another, but I just have a hard time figuring out where the other guy got that 20 minute max thing from. Either he has all R9s with above-god-tier mods and consistently stellar RNG, or he just hits auto and submits whatever score he gets. In either case, he can't expect everyone else to be the same. And let me tell you, everyone in my guild that has so far shared their opinion on the raid has said the same things - too much RNG, overtuned enemies, too much time and restarts, annoying bonus turns, etc.