CG does not want you to win, period. They want you to spend. The idea of the mode is to frustrate you so much you buy the overpriced packs and generate revenue for them (gated content) or you suffer as F2P. It's their choice to go this route and heavily monetize the game mode. They are losing revenue off the new Andor Era compared to STL Era. That's why they dropped the heavy hitter LSB they knew would sell and why DTG has all his omicrons. It doesn't change that they are not communicating with the player base and many are getting fed up with this information deprivation. CG is relying on FOMO to sell product rather than good communication and active dialogue with the players.