Forum Discussion

JediRob78's avatar
4 years ago

Remove GL Ticket System

Hello there! Kindly remove your cruel ticket system for Galactic Legends. I have lost 490 tickets now doing the Rey event. The first seven times I had no problem with Tier 6 and now I am close to the ultimate and using the exact same squad, the game ups the difficulty. I won't go for any more GL's until this rubbish ticket system is removed.
  • I find it hilarious that the first line is “Hello There!” Cause basically this was addressed in the new Kenobi rollout lol
  • Ticket system's and its difficulty's future (tiers have gotten progressively easier since Rey/Kylo, to a point where JMK tiers are nearly impossible to fail except for crashes) are game design decisions. I personally think the bad taste it leaves in players who fail high tiers after a long grind of meeting the requirements isn't worth it, but I suppose CG has the internal metrics on monetization (it also takes away from dev's leeway to design a very challenging but fun event like JKL for a GL event as repeated waste of tickets would likely be too grating on players).

    Where the system absolutely does need improvement is how CG handles crashes. Quick glance at the bug report forum shows many reports of players' game crashing during a JMK tier and losing tickets (I lost 15 tickets today as well, but I won't bother reporting since I know what their official position is). CG's universal answer is that they won't refund LS tickets or make good in any other way. The only reason that have been floated to my knowledge is that allowing refund or make good would open up the system to abuse by players force closing the game if they are about to fail.

    First, the JMK event is nearly impossible to fail. People have cleared it without mods. Of all the people who are reporting crashes, I can't imagine more than an extremely small fraction (more likely none) are trying to pull a fast one after failing a tier.

    Second, from a broader customer service perspective, a blanket policy of refusing to address the problem is a bad decision. Imagine if major businesses like Amazon or Walmart decided that they will not take returns because it can be abused by customers. If a player's history indicates a pattern of request for compensation based on supposed crashes, then blacklist them at that point, like many businesses do for serial returners. A blanket policy of non-action is a terrible decision.
  • Nothing's worse than farming for 2-3 days to get your 60 tickets for Tier 3 event, and then failing and losing all those tickets and the time you put it, it feels like regression instead of progression, seriously remove the ticket system for GL events, nobody wants it and it makes the game worse and more annoying. I just lost 60 tickets when I'm so close to unlocking my first GL and I couldn't be more annoyed with this game right now
  • NotRealUltra's avatar
    NotRealUltra
    Seasoned Newcomer
    Tier 6 of Rey's and SLKR are the toughest

    The other 3 are pretty easy to clear without mods

    There is no dynamic difficulty adjustment based on your progress. I hope you have better success in future attempts!
  • "JediRob78;d-246737" wrote:
    Hello there! Kindly remove your cruel ticket system for Galactic Legends. I have lost 490 tickets now doing the Rey event. The first seven times I had no problem with Tier 6 and now I am close to the ultimate and using the exact same squad, the game ups the difficulty. I won't go for any more GL's until this rubbish ticket system is removed.


    The difficulty has not changed.

    The system may change, but that will remain to be seen.
  • Scruminator's avatar
    Scruminator
    Seasoned Newcomer
    @BonesRebo please look at the date of the original posting so you don’t necro a year old post