Forum Discussion

4 years ago

Serious Customer Support problems - CG needs to escalate this

So CG makes a change that leads to unintended Crystal purchases. Like many, I took a screen shot and raised a Customer Support ticket as soon as I could.... ... spent a long time with Cust Support ...

Jos33680

4 years ago

"Fizz_El;c-2343179" wrote:
Simply put - extremely poor customer support for a game that makes a lot of profit, and for a company (EA) that has a huge reputation.

How do think they make profit. Minimum staff. Minimum customer service. They know their business ?