Sign in help
Just got a new phone and new email. How can you login without Game Center? I can access on my old phone but my new phone won’t recognize me or let me login with my username or player ID.
Any help appreciated!
Any help appreciated!
Forum Discussion
- Seems like the issue is with you and/or game center.
"Gifafi;c-2348731" wrote:
In 6 hours no less. Nice
After I called Apple support, it was fixed start to finish in 20min… I’ll never go through EA again!!!"Foxer2373;c-2348716" wrote:
Well funny story, Apple pay got involved. Got an apology and they linked my account through Facebook with no further proof or questions asked.
This can be deleted but shows what dealing with EA vs Apple or Visa gets you when you need something resolved.
Had a similar issue once. Spent days in a runaround with EA support. Finally got PayPal involved. Everything was fixed within the hour. Kinda weird how financial entities can get such quick results......- After discussing with EA, they are refusing to accept my mobile reciepts I have recieved over the years and will not unlock my account that I had access to this morning. They have told me good luck getting anything through Apple Pay and visa… I don’t care if this gets deleted, this is an account from 2017 and is now locked due to changing devices… be aware!
- No my issue is with EA! They are not accepting reciepts from as early as 2 days ago as ownership of the account! All I’m saying is be aware… I have 5 years and thousands of dollars in this game and it’s not locked due to switching phones and this game originally being under an email from 5 years ago that no longer exists. Every other game on my phone ported no problem. Again take what I say with a grain of salt but I wanted people to know this can happen!
- Emails don't cease to exist, that I know of. Maybe you can find a way to get the original email credentials?
- Well funny story, Apple pay got involved. Got an apology and they linked my account through Facebook with no further proof or questions asked.
This can be deleted but shows what dealing with EA vs Apple or Visa gets you when you need something resolved. - Glad it worked out for you
- In 6 hours no less. Nice
- quite sad, you would think EA at least think about paying customers. but what did we expect?
