So I only had completed the dark side of the showdown a few months ago. When it reappeared I beat the light side along with the dark side. I didnt realize it was glitched til it gave me shards. I didnt do anything with him so I had 225 shards. With the reset I went down to zero shards. I was slightly pissed but I went into the showdown today to get it done. Well I cant get malak shards as rewards. Because I have already completed it. So now I cant get malak.

"Nauros;c-1993489" wrote:Not that it would surprise me...Have you tried submitting a ticket? It's the only way to get anything, albeit wildly unreliable. The support guys are mostly outsourced Indians with no idea about the game...Yes, but with the Negotiator situation that happened before, he has a chance of getting a 7* Malak

Dont have time to sit on the chat. I'm heading into work. Going to try to contact them tomorrow. Just very frustrated with this game at the moment. This is the first time I've contemplated quiting.

There's a lot of reports of people still able to get additional (bonus) shards too.

Punishment for getting the bonus shards last time. Now you can never have Malak.

And we all had such faith that this would be executed flawlessly...

Star forge showdown still messed up

Whatelse73
Rising Veteran
6 years ago
"Canadafett;c-1996249" wrote:
https://www.reddit.com/r/SWGalaxyOfHeroes/comments/dofev0/any_official_malak_news_from_cg_today/f5nkyd1

I was off by 13 mins but I can read the future.

Seems CG-ites are posting more on reddit than anywhere else. If only they had an official location to post information and updates...
endilis
6 years ago
So just judging from my possible rewards for the malak event they didnt fix the issue
endilis
6 years ago
"Gifafi;c-2003589" wrote:
do you have him unlocked? I do and see the same so seem wai for me at least
beat it but the roll back took me back to zero shards
endilis
6 years ago
endilis
6 years ago
I'm just going to bump my previous thread because its still not fix . I shouldnt have to fill out another ticket just to get told to wait they are working on ot again.
endilis
6 years ago
@CG_SBCrumb can we please get this fixed or just give me a 5 star malak that I've earn twice now and still dont jave
maximumbanana18
New Spectator
6 years ago
@Endilis good luck getting more than a reply and then tumbleweeds... ea support officially stated that if you spend on the game they have a different metric for helping you, so maybe if your spending they may help you more?? I’m on day 14 I think of daily nudging and getting nothing in response..

@CG_SBCrumb looks like another guy who has been stuffed over by glitches in the game recently but no one wants to help...
endilis
6 years ago
@lisztophobia I've pretty much quite the game, if they dont care enough to fix it I dont care enough to play.
maximumbanana18
New Spectator
6 years ago
@lisztophobia good luck in getting @CG_SBCrumb to reply after you give him ally codes, relevant information, explain the situation etc.. it’s all about ignoring customers and hoping they go away. Actual fact
NotRealUltra
Seasoned Newcomer
6 years ago
@CG_SBCrumb

Submit a ticket ASAP