Hello CG team,
First off, thank you for taking time out of your Saturday evenings. One thing that really stood out to me is @CG_Carrie said " If this style works, we will do this more often, and will be able to provide more advance notice. In the meantime, it is my sincere hope to repair some of the trust that has been lost."
My question to you is, HOW? How are you going to repair the trust? Trust is earned, not given.
Let me please start with some of the obvious: Over the past few months we have had Sith Marauder, Rose, Holdo, Sion and Visas come out as Marquee events with $10.00 packs plus the usual 1,299 crystal packs. The average cost of EACH of these are somewhere between $200-$300.00 depending on if RNGesus shines his radiant light upon thee. That is $1,000-$1,500.00 in the span of what, two months?
Sith Marauder - Broken upon release, fixed right away.
Holdo - Broken upon release, fixed right away.
Rose - ? - I honestly don't remember.
Sion - Broken upon release, fixed, rebroken after Sith Raid tweak.
Visas - REALLY broken, fixed.
What really upsets me is the last one. We were given a chance to play a maxed Visas before the Sith Raid started which, by the way, was broken for a while after it came out, in our own team comps and we thought she was awesome with all the assists. Then we find out she's broken and then gets "fixed".
I won't even touch the Sith Raid "fix" on Expose / On Damage characters.
I have only ever whaled out day 1 for a character, and that was Fulcrum. We got shown canned footage by the GameChangers that CG had sent, not realizing they were modded to the hilt against weaker leveled / modded characters. When I purchased her, she was definitely NOT as advertised.
Most of us who play and spend are adults with families or those who have disposable income. HOW are we supposed to trust you with our hard earned money? Do you think I ever purchased another character again after that? The answer is no.
EDIT - Let's start with the above question: HOW are we supposed to trust you with our money when 90% of what you release as far as characters and content is broken?
The next question is ALSO important, but we'll start with the above.
Moving right along, how are we supposed to trust you in these forums? These forums have turned into a ghost town with so many subforums, sub sections of the sub forums and to be REALLY real, some overzealous modding and unwarranted bans being handed out. When I first started playing, this forum was a thriving community. Since then, it has gone the way of a ghost town. A lot of the OG's are gone, either by their own accord or getting banned for no good reason and stretched reasoning. For crying out loud, there were posts from DECEMBER still on here in FEBRUARY with no new posts. That, to me, is embarrassing for a community to have.
You want to build a community with the players? Please tell us how you're going to do that. The player-base has been wanting this for a very long time and it's truly a shame that the events of these past few days have had to bring this to a head.
We have been asking as a community for things such as:
Better Mod Management / Locking Mod sets
Taking the Challenge gear out of the Raid Reward tables
Multiple Bronzium openings
And my favorite.......not having to hit the refresh multiple times so we can battle who we want to in arenas. I'd love to show you how long it takes me to see #15 from #21. Pounding the refresh button over and over, backing out, force closing, etc is NOT a fun gameplay and it forces you to use crystals to take first because you cannot jump max spots.
Platoons as a non-rewarding game experience in TB's. We told the team repeatedly in here that there were not enough DS characters to be platooned. It is not fun having to platoon half of your guilds Deathtroopers, Shoretroopers and Palpatines and then try to play a game mode that basically negates everything you throw at it.
I won't even get into the amount of time you have to spend IN GAME now to get everything completed in TW / Raids. It's almost a full time job. Catch a midnight to 6am store refresh, 6 am to noon, noon energy, arena at dinner prep time, ships during dinner time, 9pm refresh and heaven forbid you have a Sith raid open or TW.
Let's start there. I have other things I could mention, but my overall question to you is HOW are you going to fix this situation between the players and CG?
EA Staff (Retired)
