The game is becoming an unfun mess. Quo vadis CG?

Hello,
I've been playing since around 2021. GP 7,5M, spent a decent amount of cash and countless hours. I want to share my feedback and to hear from other players. I'm looking forward to a response from CG.

The game was super fun. Was.
1. The raids (Rancor, AAT, Sith Triumvirate) allowed you to try out new squads, for different approaches. It was a great way to test your new characters and hone your tactics with them. They rewarded unique characters, so there was substantial reward. It was exciting and enjoyable.
Now raids are boring as fffff. You need to use specific teams either: marquee, some off-brand characters or a super niche thing. If you don't, you won't get far. No raid characters as rewards. Events became frustrating and extremely repetitive.
2. Why is every single new character requiring kyrotech? Even Cal Kestis, who is supposed to be a nice and friendly event requires a ton of that.
3. Cashgrabs like The Punishing One: I bought that ship because I liked how it played. It was changed in 48 hours, or something like that. Can you imagine buying a CD album online and getting another version of it? Why do you think it's acceptable with your product? Oh and BTW, you really couldn't test the thing before release?
4. UI and GC changes. Very limited free-to-play options, and no "finish the challenge feats". The new UI is disgustingly confusing and unclear. Lots of bugs (daily challenges not showing up, other challenges not tracking). 
5. Every new "thing" in the game gives less rewards, less fun and requires more money and time.

It seems to me, that most of your workforce is focused on "engagement time and increasing the revenue" rather than on the game. I don't like the direction the game is going. Other people share my feelings. I think it's time for some changes in the other direction. Or don't and I'll take my resources elsewhere.