Tickets refund?
The game froze as I started to do tier 4, and no I have lost the 70 tickets. Would be great if we could get a refund since that is days of energy just wasted.
Forum Discussion
I got a crash too during a GL event and EA Help / Answers HQ said to me they are not allowed to refund tickets wihout any explanation.
You can still post on Answers HQ, but they can't help neither since it is a "client issue", yeah you have to send them logs that doesn't exists or a screen shot (which prove nothing).
Their only solution, reinstall the game, reboot your phone and that's all.
It is a pity how EA handle client issue, wish CG could implement some kind of client logs so we could send them ...
You can still post on Answers HQ, but they can't help neither since it is a "client issue", yeah you have to send them logs that doesn't exists or a screen shot (which prove nothing).
Their only solution, reinstall the game, reboot your phone and that's all.
It is a pity how EA handle client issue, wish CG could implement some kind of client logs so we could send them ...
