Forum Discussion

rslikk's avatar
2 years ago
Solved

Unblock my account

Hello, residents of the galaxy. You have a holonet with you. There was a problem with blocking the account in the game, which was linked to the Google account through the login form. On the new (on this) forum, I do not know who to contact with this question, but on the old one, the account unlock team has not been active for a long time, which you can check yourself. Can you tell me a responsible person to whom I could go with this question?
Also, EA support cannot help through my requests on the EA website. They have been sending me to the forums to the responsible people for a month.

  • @rslikk this account was rightfully banned for cheating on the Padme Amidala and Thrawn Event. The Ban will most likely not be appealed.

7 Replies

  • barbarossa5's avatar
    barbarossa5
    Seasoned Ace
    2 years ago
    @rslikk this account was rightfully banned for cheating on the Padme Amidala and Thrawn Event. The Ban will most likely not be appealed.
  • rslikk's avatar
    rslikk
    2 years ago

    @Barbarossa5I understand what you're talking about. I described the situation on the game's forum. Fortunately, for all sorts of bad things (including cheating) I'm not involved. My account was compromised at the time. I've been playing the game since 2016 (almost since its inception). After restoring my Google account (it was hacked by me), I log into the game and see that my account is blocked. I fully understand that during my absence from the game (during the loss of my account), anything could happen, including cheating. Now, I have taken all measures to protect my account so that my account is not hacked. You can ask any question about my accounts and games, and at the moment you can make all checks that the account belongs to me. Could you also look at the history of my gaming in other games and make sure that I always play honestly.
    The maximum that happens to me in games is the Internet connection, due to which I can either be teleported somewhere, and then, at this time, I leave the match and wait for the Internet to get better.
    I also want to note that, fortunately or unfortunately (choose for yourself), I do not have information on how to use cheats and what is the point of them. After all, I know that in any normal game, an account can be blocked for using them. And, most importantly, it's not interesting to play with cheats. I am glad that I have achieved success on my own, and not through fraudulent means.

  • rslikk's avatar
    rslikk
    2 years ago
    @Barbarossa5 Hello!

    A few days ago, I accidentally marked your answer as correct. It wasn't intentional. I would be very grateful if you could help me resolve this issue. I described my thoughts in the message I sent above.

    I hope for your understanding and help.

    Thanks!
  • barbarossa5's avatar
    barbarossa5
    Seasoned Ace
    2 years ago

    @rslikkHello,

    as mentioned earlyer i cant help you because the Ban was legitimated.

    You can, as a last resort, head over to the Forums and write a Message to the Mod Ultra

    https://forums.galaxy-of-heroes.starwars.ea.com

    ask for a ban appeal there. But as already stated, you will most likely just waste everyones time with that.

    PS: i am not deciding who gets banned or appealed

  • kenopuppy's avatar
    kenopuppy
    Seasoned Novice
    2 years ago

    You cheated. The players of this game WANT cheaters to be banned. We play fairly and as the developers intended. We do not want you nor others who cheat playing the same game as us, especially considering there is a large pvp component.

    In the future, learn from this and don’t cheat to gain an unfair advantage against those who enjoy and play the game normally - aka without CHEATING.

    I hope you never get unbanned and I hope you learn something from this instead of just spamming “unfair unban me even thought I am a cheater”. 

    I know this is an ask probably beyond your understanding - but quit wasting your time. Quit wasting the Mods time. You lose. Good day, sir.

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