Forum Discussion

Ancient_Admiral's avatar
2 years ago

Update for Freezing issue ?

Has CG done a update for the freezing because my game is still freezing nothing has worked ??
  • "Admiral_Piett;c-2392174" wrote:
    "Winterwolves;c-2392171" wrote:
    I was having a lot of freezes, but none since they did the fix.


    They did no update I've just looked at the update notes and dev updates they said Nothing about a fix update for it and deployed an update


    It's this one:
    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/259694/freeze-issue-update-10-28#latest
  • "Winterwolves;c-2392171" wrote:
    I was having a lot of freezes, but none since they did the fix.


    They did no update I've just looked at the update notes and dev updates they said Nothing about a fix update for it and deployed an update
  • "herd_nerfer;c-2392176" wrote:
    "Admiral_Piett;c-2392174" wrote:
    "Winterwolves;c-2392171" wrote:
    I was having a lot of freezes, but none since they did the fix.


    They did no update I've just looked at the update notes and dev updates they said Nothing about a fix update for it and deployed an update


    It's this one:
    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/259694/freeze-issue-update-10-28#latest


    That's NOT the main update to fix the freezing that clearly didn't work that's why they did the Survey November 10th in the notes
  • "herd_nerfer;c-2392176" wrote:
    "Admiral_Piett;c-2392174" wrote:
    "Winterwolves;c-2392171" wrote:
    I was having a lot of freezes, but none since they did the fix.


    They did no update I've just looked at the update notes and dev updates they said Nothing about a fix update for it and deployed an update


    It's this one:
    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/259694/freeze-issue-update-10-28#latest




    November 10th in the notes
  • "Admiral_Piett;c-2392177" wrote:
    "herd_nerfer;c-2392176" wrote:
    "Admiral_Piett;c-2392174" wrote:
    "Winterwolves;c-2392171" wrote:
    I was having a lot of freezes, but none since they did the fix.


    They did no update I've just looked at the update notes and dev updates they said Nothing about a fix update for it and deployed an update


    It's this one:
    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/259694/freeze-issue-update-10-28#latest


    That's NOT the main update to fix the freezing that clearly didn't work that's why they did the Survey November 10th in the notes


    Yes - it is. It may not have worked for you, but it has apparently resolved most of the freezing issues that were introduced with the MOD QoL update. It's unfortunate that you're still seeing the problem - but at this point all you can do is log a support ticket. Have you tried clearing cache/reinstalling the game? If not, that may or may not clear it up for you. It's really irritating when the game bugs out on you at a key moment - I hope support can help.
  • I am still experiencing the freeze when I swap my defence fleet and forfeit. -But- since it only happens when I forfeit, which means I want to leave the battle anyway, it doesn't affect me negatively. When I filled out the second survey I reported about it, but I don't know if they are still looking into that. But like I said, it happens only when I forfeit so it shouldn't impact anyone badly and therefor I don't see it as a high priority bug.

    I am sorry you still encounter the problem OP, but as others mentioned I think your only option is to send a ticket or post in the bug section on the answers HQ.
  • "Lumiya;c-2392240" wrote:
    I am still experiencing the freeze when I swap my defence fleet and forfeit. -But- since it only happens when I forfeit, which means I want to leave the battle anyway, it doesn't affect me negatively. When I filled out the second survey I reported about it, but I don't know if they are still looking into that. But like I said, it happens only when I forfeit so it shouldn't impact anyone badly and therefor I don't see it as a high priority bug.

    I am sorry you still encounter the problem OP, but as others mentioned I think your only option is to send a ticket or post in the bug section on the answers HQ.


    Doing a ticket isn't gonna get it fixed since it still happening every worthless update they do
  • nottenst's avatar
    nottenst
    Rising Traveler
    Just got freeze and an action buttons disappearance during TB. At least it isn't happening as frequently as it used to. Just added to an existing bug report in EA Answers that someone made for LS Geo TB earlier in the month.