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tapionxzz's avatar
tapionxzz
Rising Novice
18 hours ago

Why aren't Lightspeed Bundles for New Accounts permanent in the Web Store?

The in-game store has been experiencing purchase issues for more than two months, and players are still unable to reliably make purchases. This is frustrating for players, but it also means CG/EA is potentially losing a significant amount of revenue.

Making the Lightspeed Bundles for New Accounts (Kylo supreme leader and Rey) permanently available through the Web Store would be a temporary solution that benefits everyone.

For new players: they would have a reliable way to purchase resources and accelerate their accounts, helping them catch up with the current state of the game.

For CG/EA: you would continue generating revenue from players who are willing to spend, instead of losing those purchases because the in-game store isn't working properly.

This wouldn't need to be permanent. Simply keep the Lightspeed Bundles available in the Web Store until the in-game purchasing problems are completely resolved.

New players want a faster way to catch up. Existing players want a reliable way to make purchases. And CG/EA wants to generate revenue.

2 Replies

  • tapionxzz's avatar
    tapionxzz
    Rising Novice
    1 hour ago

    But I’m referring only to the new-player bundles that are already permanently available in the in-game store, which is currently not working. While the in-game store bug is being fixed, why not make those same bundles available in the Web Store as well? This would give new players a way to purchase them while providing a temporary alternative until the in-game store is working again.

  • I can answer that: FOMO.

    The intention is that if players think when bundles are available that this is their only chance to get it, or get it at that price instead of a future higher price then players who might pass on them will be more tempted to buy.

    Yep, it sounds counter intuitive to having them available all the time but you can be sure CG/EA have metrics on which method them the most money.

    Apart from that I agree from a player perspective having them permanent would be great.

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