Hi all, We are aware of an issue where the battle enters a soft lock due to the ability icons disappearing (selecting Auto battle doesn't change anything). While we've been looking into this, we haven't been able to get a consistent repro and we are still investigating. If you've encountered this issue, please don't create any new threads, but instead comment on this thread with the following info so we can consolidate all the reports: Screenshot(s) Device Model and OS Game Mode (Squad Arena, Grand Arena Championships, Raids, Territory Wars, etc) Thank you in advance and apologies for the inconvenience this issue is causing meanwhile.

Sm-g901f Android 6.0.1 Player id: removed (please do not post your full player id) Half way in the Grand Arena battle, no buttons and the timer counted down to zero and then nothing happend. force closed the app and the battle was lost

Just now. GAC in the first round!!! It’s a very important battle.I recorded luckily.Will I lose for bugs???? Really annoying.https://youtu.be/OMQ2ZSi6BgUAlly code:964 121 677

P.S.IPhone XS, the newest os version

iPhone 6 Latest Squad Arena (also has happened in Fleet Arena)https://answers.ea.com/t5/Bug-Reports/Ability-icons-disappear-mid-battles-in-squad-arena/m-p/8051795#M29980(I didn’t create a new thread btw. Just wanting to let you know that I had created that thread before you made this one.)

I don’t care if I lose this round for bugs because my opponent was strong and a good guy (I talked with him via the game chat).But I hope that GAC should stop till the bugs are fixed! Why should we be afraid of losing for bugs? I spent much time for the round. All the efforts were wasted.

Ability Icons Disappearing | EA Forums

800 Replies

SolmanDarean
6 years ago
Sm-g901f

Android 6.0.1

Player id: removed (please do not post your full player id)

Half way in the Grand Arena battle, no buttons and the timer counted down to zero and then nothing happend. force closed the app and the battle was lost
KyJoe_Cool
6 years ago
iPhone 6
Latest
Squad Arena (also has happened in Fleet Arena)
https://answers.ea.com/t5/Bug-Reports/Ability-icons-disappear-mid-battles-in-squad-arena/m-p/8051795#M29980
(I didn’t create a new thread btw. Just wanting to let you know that I had created that thread before you made this one.)
cargos514
6 years ago
iphone 8 happened in geo Tb in 3rd phase of middle right mission.
Ventillat0r
6 years ago
So, I was doing bottom P2 territory mission in Geo TB (The one where Ki Adi is the boss).
Here is the thing that happened:
Ki Adi Mundi attacked Sion, his dmg killed Sion, which triggered Held by hatred, so the Lord of Pain revived with 100% tm. Simultaneously, Ki Adi died from his own attack (I'm not sure what happened, probably some unique ability triggered it). Now, they are standing and staring at each other, no one's round is active, auto doesn't work (I tried each option), and I can't bring down the pause menu either. Now I'm a bit bitter, cuz Nhilus had Annihilate ready, so I think I could've beaten them, but it seems like only a game restart would get me out from this situation.

It happened on a phone, Huawei P Smart.
AlexAurelius
6 years ago
iPhone 7
iOS 12.3.1
Happened during Geonosis TB when Ki-Adi-Mundi seemed to attack and die at the same time
grady1346
6 years ago
Fleet arena, cost me 1st place payout rewards. Android phone. Ally I'd 125825545.
Bisto760
6 years ago
Samsung galaxy A8.
Happened during GAC and cost me the round.
Has happened a few times in the past.
TheRog78
6 years ago
Moto x4 latest Android build.
Happened during GAC when b1 died.
OSUbucknut44
6 years ago
I have a LG K20 V android version 7.0
The ability buttons disappeared during my 3rd GA battle. I did not get a screen shot of it though.
princecasals
6 years ago
Just now. GAC in the first round!!! It’s a very important battle.
I recorded luckily.
Will I lose for bugs???? Really annoying.
https://youtu.be/OMQ2ZSi6BgU
Ally code:
964 121 677