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Dman1o1's avatar
Dman1o1
New Novice
5 months ago

Accidental Purchase

Hey team,

I accidentally purchased an Aurodium daily deal pack the 3200 crystal one while trying to open a bronzium pack. I’m hoping someone can help me out, those packs are quite expensive.

Thank you

2 Replies

  • I just had a similar issue.  If you go to the settings, Help, EA Help it’ll open a chat box with EA customer support.  It took day or two for them to respond, but they did a one time reversal for me.  Just explain you accidentally purchased the pack, and assuming you haven’t done it before they might be able to do the same for you.

  • Dman1o1's avatar
    Dman1o1
    New Novice
    5 months ago

    Sup Jake!

    I actually already did submit a ticket with EA help but haven’t gotten a response for a couple days. I heard that EA employees like Meathead are pretty active on here so tried to ask for help this way too after. And that’s right this hasn’t happened to me before

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