Forum Discussion

Anonymous

8 years ago

SolvedApproved

Accidentally purchased a Crystal Item from the store when scrolling to Bronziums

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Galaxy s8+ OS Version 7.0 Ally Code: (Find it here: http://bit.ly/Ally...

bug

Anonymous
8 years ago
Approved
That part is inconsequential, it is a phone app, there are any number of ways for a misclick to happen. The point is there needs to be a confirmation button or screen rather than just making the purchase. EA Help refunded 700 crystals for me, so I ended up paying 599 for the shards.

sigsig3131

New Ace

8 years ago

Doesn't sound like a bug. Sounds like you accidentally clicked the wrong thing.

Anonymous

8 years ago

Approved

That part is inconsequential, it is a phone app, there are any number of ways for a misclick to happen. The point is there needs to be a confirmation button or screen rather than just making the purchase. EA Help refunded 700 crystals for me, so I ended up paying 599 for the shards.

sigsig3131
New Ace
8 years ago
So then submit it with your suggestion. You submitted this as a bug when hitting the back arrow, it made a purchase. Which would be a bug which obviously doesn't exist.
- Anonymous
  8 years ago
  Approved
  Agreed. I will submit this an product suggestion then.