Forum Discussion

SnakeEater123's avatar
5 hours ago
Solved

Account banned. unban please.

Good afternoon! I request that you unban the account with the ally code [Snip - CM]. The account was banned on May 21, 2026, due to repeated violations by me personally. I should note that not only I played on it, but also my older brother. It's possible he used some mods to abuse coliseum. After this incident, it will definitely not happen again. I severely reprimanded my brother and not allowing him to use the same account as mine again for such actions. We ask that you unban the account and look into this issue in more detail. The account has big plans for future donations for character purchases and progression especially after buying the hyperdrive pack few days ago, this game becoming more fun to me. The account only have around 1 million galactic power.

5 Replies

  • crzydroid's avatar
    crzydroid
    Hero (Retired)
    1 hour ago

    If you are only at 1 million GP, it won't be too hard to start over.

  • SnakeEater123 wrote:

    I should note that not only I played on it, but also my older brother.

    Well, that's rule violation 1.  This is in breach of the ToS.  Also, isn't it usually the little brother?

    SnakeEater123 wrote:

    It's possible he used some mods to abuse coliseum.

    If this is the case, there is no getting the account back.  As you cannot undo the damage done.  Not only has your account got extra rewards, you've cost other players rewards.  As your account interacts with 'untainted' accounts; there is no way an account that has been hacked will be allowed back into the game system.  The taint/effects of the hack and what was achieved/denied because of the hack will always be there.

    If it is the case that the account was modified with a hack, the account is dusted, zero chance they'll give it back to you.

    SnakeEater123 wrote:

    and not allowing him to use the same account as mine again

    SnakeEater123 wrote:

    We ask that you unban the account

    I thought he's not allowed to use it any more?

    So, the bottom line here is you seem to be unclear whether the account has been hacked or not....or to be clear you're being vague about it.

    If you don't actually know, you need to clarify it with 'the brother' first.   If it is the case that a hack has been used, forget about it and move on.  They will know, and there is no chance they'll reopen the account.  In this case, it's better you both go your separate ways and start new accounts if either of you wish to proceed with the game.

Featured Places

Node avatar for SWGOH Technical Issues

SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.Latest Activity: 25 minutes ago
28,459 Posts